
JMAC Lending, Santa Ana, CA
Santa Ana, CA
WHO WE ARE
From the beginning, JMAC Lending was built differently, on the simple premise that our clients deserve better. Our goal is to deliver unique and innovative products, exceptional client service and support, superior pricing, and a... Show More
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Great Response time
Reply from Ruth Mcintyre
May 3rd, 2023 01:16 PM
Thank you Kim for the 5 Star Review, It is truly my pleasure to work with you. We GREATLY appreciate your business. Out goal is to give the very best service possible. I look forward to working with you again in the near future!
Jeffrey is outstanding! Without him as your rep I would have not been using JMAC. His knowledge is incredible and although he's super busy he always responds. He is definitely an asset to JMAC.
THE PORTAL IS CONFUSING. CONDITIONS FROM WHAT IS GIVEN VIA EMAIL AND WHAT IS ON PORTAL VERY DIFFERENT
Reply from Bridgette Klein
May 1st, 2023 05:33 PM
Thank you for your feedback Jamie. I am sorry that you found our portal confusing. We are changing to Encompass next month. Hopefully my service and my team were on point. Please let me know how we can earn a 5 star review from you. I look...
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Bridgette was amazing to work with. Her, Hannah and their team were knowledgeable and quick with their responses. Can't wait to work with them again!
Every person did their job and did it well in a REALLY bumpy file in a borrower with a complex set of circumstances. Margaret, Bill and Josh were straight forward and clear. Mandy called me with a problem and we resolved it quickly with help...
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Reply from Margaret Katz
April 26th, 2023 04:34 PM
Awww I love this. Thank you. We so appreciate your business. You were a pleasure to work with. Cheers to the next one and it being easier.
Bridgette, Hannah and their team was amazing and helped close our loan in 15 business days!!! Was a pleasure to work with them!
Reply from Bridgette Klein
April 26th, 2023 01:29 AM
Thank you so much for the wonderful 5 star review Mike you are the best! So glad we were able to close your jumbo loan in 15 business days too! I look forward to our continued partnership and your wonderful reviews!
Kelly did an excellent job. Very professional; smooth process.
Monica made it great!
Reply from Monica Solis
May 11th, 2023 04:54 PM
Darlene thank you for the great review. I enjoyed working with you also. Please keep us in mind for future business.... We work well together .... Have a wonderful month. Monica
It left a sour taste in my mouth that they didn’t think of time zone differences when reaching out with time sensitive emails. Otherwise we closed on time with no issues and I would use them again.
Reply from Bridgette Klein
April 26th, 2023 06:32 PM
Thank you for your feedback James. I am sorry that you found our communication was lacking due to the difference in time zones. We will make sure to pay attention to this. Hopefully my service and my team were on point. Please let me know how...
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Turn times on a file that needed to be rushed was difficult.
Reply from Margaret Katz
April 24th, 2023 04:09 PM
Thanks Jamie. Jumbo loans have a few extra steps. Glad to get this one closed and the buyers are in. Have a great week.
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About
WHO WE ARE
From the beginning, JMAC Lending was built differently, on the simple premise that our clients deserve better. Our goal is to deliver unique and innovative products, exceptional client service and support, superior pricing, and a dedication to helping our partners grow business. The core of our culture and business approach is to Go Beyond Current market options to be the go-to lender of choice for our clients. We are the future of wholesale lending.
OUR MISSION
JMAC's mission is to create and deliver the future of mortgage lending with our partners – customers, investors and employees. We exist to help our partners achieve their goals.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1997
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS # 53112 For current licenses, please visit www.nmlsconsumeraccess.org. Loan will be arranged or made pursuant to the California Financing Law License.