

Howard Hanna Mortgage Services, Cleveland, OH
Cleveland, OH

"Howard Hanna Mortgage Services offers a complete selection of mortgage loan programs with a wide variety of national and local investors. Ranked the 3rd largest real estate mortgage company in the United States,* we can simplify your home ... Show More
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Jennifer is very knowledgeable and makes you feel empowered by that knowledge. I trust Jennifer to help my clients knowing that she is kind and very thoughtful.
Reply from Jennifer Orr
October 14th, 2025 01:26 AM
Thank you for the kinds words and the trust.
Robin stuck with a very difficult transaction and saw it through to the finish line. She is a great light, and we need many more like her in the industry. She remains my "Go-to" lender, and I'm incredibly grateful to have her in my corner!
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Difficult client but she got it done!
Reply from Jodie Etzler
October 13th, 2025 02:42 PM
Carolyn, thank you so much for your referral and support. It was great working with you!
The experience was awful, there seemed to be a serious lack of knowledge on the leaders part.
Tenacity and drive to get the job done despite multiple complications and difficulties. Thank you for not giving up and working through the problems.
Reply from Kelly Kirk
October 13th, 2025 05:48 PM
Thank you Ryan. I am so unbelievably happy for your family!!
Kat was very helpful in keeping us informed all the way through the process. Her ability to work directly with our agent Brian Larson was instrumental in creating a smooth process throughout. She was very responsive to all my questions and...
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Reply from Kathy D'Ignazio
October 13th, 2025 01:14 PM
It's wonderful to know that you felt informed and supported throughout the process. I strive to collaborate effectively with your agent, Brian Larson, to ensure everything goes smoothly. Being responsive to your questions is important to me,...
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It felt choppy and disconnected. In prior mortgage broker relationships I have felt more aware of the process, options available, pros/cons etc. we had a really good initial convo and from there it felt very transactional
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Reply from Jim Axner
October 17th, 2025 02:48 PM
Jennifer, we appreciate you sharing your experience with us. It’s important that our clients feel informed and supported throughout the process. We value your feedback and will use it to enhance our service. If there's anything more specific,...
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The whole process went quickly and smoothly. Jennifer is a great communicator who responds quickly to emails and phone calls.
Reply from Jennifer Orr
October 14th, 2025 01:27 AM
Thank you Kelly, enjoy your new home!
Dominic was very responsive and took the time to answer or further explain in understandable responses to our questions. Dominic was always professional and positive which goes a long way in the stressful process of buying a home.
Good Communication, quick response, excellent service throughout housing process
Reply from Ken Katis
October 13th, 2025 12:35 PM
Thanks for highlighting the communication and service, Gina. It's great to hear that the process met your expectations. If there's anything more you need or any questions arise, please feel free to reach out.
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About
"Howard Hanna Mortgage Services offers a complete selection of mortgage loan programs with a wide variety of national and local investors. Ranked the 3rd largest real estate mortgage company in the United States,* we can simplify your home buying or refinancing transaction. Howard Hanna Mortgage is licensed in Pennsylvania, Ohio, Michigan, and West Virginia.
Serving clients throughout New York, 1st Priority Mortgage, Inc. is committed to delivering a unique process that identifies the best mortgage solution tailored to your individual needs."
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS# 101561. Terms and conditions apply. Offer of credit is subject to credit approval. Contact Howard Hanna Mortgage Services for mortgage products and eligibility. For full licensing information, visit www.nmlsconsumeraccess.org.