Howard Hanna Mortgage Services, Cleveland, OH
Cleveland, OH
"Howard Hanna Mortgage Services offers a complete selection of mortgage loan programs with a wide variety of national and local investors. Ranked the 3rd largest real estate mortgage company in the United States,* we can simplify your home ... Show More
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Doug asked me for the wrong thing several times. He was condescending when I made a mistake on my rental agreement. He was not very considerate of my work schedule and inability to access a computer right away. Communicating with Doug in a...
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Reply from Doug Mainzer
November 3rd, 2025 02:27 PM
I'm truly sorry to hear about your experience during the mortgage process, Stephanie. It's clear that communication and understanding are areas where we could improve. I apologize if my actions came across as anything other than supportive,...
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Vicki is the best!
Reply from Vicki Vento
November 10th, 2025 02:39 PM
I feel the same way my friend! THANK YOU:)
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Don is a great communicator, makes the process smooth and easy. He explains what's going to happen and when, then always follows through. Awesome experience.
Reply from Don O'Dell
November 3rd, 2025 02:38 PM
Thanks Steve! I appreciate you; it's always great to work with you.
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Working with Howard Hanna and Eric was amazing. They made the process so much more manageable and I felt the entire way that I had a trusted partner that I could rely on for friendly, honest advice throughout. I would recommend Howard Hanna...
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Reply from Eric Clonch
November 3rd, 2025 03:25 PM
Steven (Richard) - Thank you so much for completing the survey, and for such a glowing endorsement. Your experience is precisely what we strive for with each borrower and with each homebuyer. I'm so thankful that your buyer's agent, Alex, introduced...
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Communication!
Michael is slways available and great to talk with. He resolves all issues and is very responsive. This is my 2nd time using him!
Reply from Michael Farmer
November 24th, 2025 04:05 PM
Missy, thank you so much. Round two was just as smooth as the first, and I’m glad I could be there for you again.I work hard to make sure you never feel stuck waiting for answers — quick communication and clean solutions are half the battle...
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Eric was friendly, professional and great help to me during mortgage process. He was always available to take my calls and answer any questions. Eric is a valuable asset to the HH team.
Reply from Eric Clonch
November 3rd, 2025 03:27 PM
Kathryn - Thank you for completing the survey, and for the kind remarks. It was a pleasure to support your efforts, and I am so glad that your buyer's agent, Rebecca, made the introduction. Our commitment remains to provide you with professional...
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Jeff Pearce has received a review with 5 star rating from Matthew C
Reply from Owner
November 5th, 2025 12:23 AM
I appreciate your stellar rating, Matthew. Thank you for your support! If you ever need anything, feel free to reach out.
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Great experience!
Reply from Jeff Pearce
November 3rd, 2025 10:46 AM
I'm pleased to hear that you had a great experience, Matthew. If you ever have any more questions or need assistance in the future, don't hesitate to reach out. Thank you for choosing my services!
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Don is good
Reply from Don O'Dell
November 3rd, 2025 02:37 PM
Thanks Jimmy!
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About
"Howard Hanna Mortgage Services offers a complete selection of mortgage loan programs with a wide variety of national and local investors. Ranked the 3rd largest real estate mortgage company in the United States,* we can simplify your home buying or refinancing transaction. Howard Hanna Mortgage is licensed in Pennsylvania, Ohio, Michigan, and West Virginia.
Serving clients throughout New York, 1st Priority Mortgage, Inc. is committed to delivering a unique process that identifies the best mortgage solution tailored to your individual needs."
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS# 101561. Terms and conditions apply. Offer of credit is subject to credit approval. Contact Howard Hanna Mortgage Services for mortgage products and eligibility. For full licensing information, visit www.nmlsconsumeraccess.org.