Howard Hanna Mortgage Services, Cleveland, OH
Cleveland, OH
"Howard Hanna Mortgage Services offers a complete selection of mortgage loan programs with a wide variety of national and local investors. Ranked the 3rd largest real estate mortgage company in the United States,* we can simplify your home ... Show More
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Robin Caruso has received a review with 5 star rating from Sara “
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Jason Golden
Jason was awesome. He explained everyting to me so I would understand. kept us up to date on where we were in the process. Worked extra hard for us to get the loan.
The customer service
Reply from Michael Farmer
November 24th, 2025 04:01 PM
Thanks! If you ever need anything down the road, or have friends or family with questions, you know where to find me. Always happy to help.
There were a few errors made in the timing - emails not delivered in a timely fashion
Overall a great and wonderfull service.
Reply from Ghada Batarseh
November 21st, 2025 05:08 PM
Thank you so much! It was my pleasuer serving you. looking forward to serving the rest of your family and friends.
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Matt was incredibly friendly and communicative throughout the entire process. Matt encouraged us to seek out additional opinions and resources, and connected us to other internal Howard Hanna services quickly and efficiently. His email resources...
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This transaction threw a few curveballs and Michael was able to assist this client with navigating through them. Great job Michael. Looking forward to working together again.
Reply from Michael Farmer
November 24th, 2025 04:04 PM
Michelle, thank you. That one definitely had its moments, but teamwork makes all the difference. I appreciate how quickly you moved on your side so we could keep everything on track and get the client to the finish line.Looking forward to the...
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Vicki and the whole Howard Hanna team made the process so pleasant and easy for us!
Reply from Vicki Vento
November 21st, 2025 02:52 PM
Thank you Alyssa! Enjoy your new home & have a wonderful holiday!
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Paula and Linda are excellent with their proactive communication.
Reply from Paula Wagner
December 2nd, 2025 08:44 PM
I'm grateful for your kind words, Andrew. It's great to hear that you appreciated the proactive communication from both Linda and me. Keeping our clients informed is a priority, and it's rewarding to know that our efforts are noticed! We enjoy...
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Communication, timely responses
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About
"Howard Hanna Mortgage Services offers a complete selection of mortgage loan programs with a wide variety of national and local investors. Ranked the 3rd largest real estate mortgage company in the United States,* we can simplify your home buying or refinancing transaction. Howard Hanna Mortgage is licensed in Pennsylvania, Ohio, Michigan, and West Virginia.
Serving clients throughout New York, 1st Priority Mortgage, Inc. is committed to delivering a unique process that identifies the best mortgage solution tailored to your individual needs."
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS# 101561. Terms and conditions apply. Offer of credit is subject to credit approval. Contact Howard Hanna Mortgage Services for mortgage products and eligibility. For full licensing information, visit www.nmlsconsumeraccess.org.