Howard Hanna Mortgage Services, Cleveland, OH
Cleveland, OH
"Howard Hanna Mortgage Services offers a complete selection of mortgage loan programs with a wide variety of national and local investors. Ranked the 3rd largest real estate mortgage company in the United States,* we can simplify your home ... Show More
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John Pinto was patient & understanding
Reply from John Pinto
March 19th, 2026 08:13 PM
Mary, I appreciate your feedback. It’s important to me that you felt both patience and understanding throughout your experience. If there's anything more I can assist with or if you have any further questions, please don't hesitate to reach...
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We had an outstanding experience working with John Mullen and Howard Hanna Mortgage. From start to finish, the service was excellent. We were consistently provided timely information, kept informed, and John was always quick to respond to questions....
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It closed on time and the client was very happy.
Reply from Eric Clonch
March 21st, 2026 02:36 PM
Gaia - Thank you for completing the survey, and for the feedback. On-time closings and happy clients are truly the name of the game. Monica and I appreciate the opportunity to partner with you in support of homebuyers & homeowners. Thank you...
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There are way too many unnecessary tasks to perfor, sometimes more than once...
Reply from Robin Caruso
March 21st, 2026 12:18 PM
Thank you for sharing your review, Larry. I understand that managing multiple tasks during the mortgage process can be a bit overwhelming. Your feedback is valuable, and I’m always looking for ways to make things easier for my clients. If you'd...
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Carolyn was AMAZING! Response was so fast even on weekends and off hours. She explained everything and answered any questions I had. Overall, best experience I have ever had purchasing a home.
Reply from Carolyn Fast
March 19th, 2026 12:35 PM
Thank you Morgan! I can’t wait to see you out your mark on your new home😁. So excited for you!
Matt is the reason I got into a home of my own! He made me aware of options to make that happen!!
Reply from Matthew Turnbull
March 19th, 2026 07:45 PM
I'm happy to have been part of your journey to homeownership, Suzanne. It's important to me to ensure you have the right options available, and I'm glad I was able to help make this happen for you. If there's anything else you need or any questions...
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Trey was extremely communicative throughout the transactionand amazing at explaining every step of the process. He is so easy to work with and made the financial aspect of purchasing so easy to understand for my client, Edwin! The process was...
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Team was knowledgeable, answered promptly, gave helpful advice throughout, were easy to work with
Reply from Jodie Etzler
March 19th, 2026 11:29 AM
Your feedback means a lot to me, Julian. I'm pleased to hear that you found the team knowledgeable and easy to work with. Providing prompt responses and helpful advice is always my priority. Please feel free to reach out if there's anything...
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Stephone Beason!
Reply from Stephone Beason
March 26th, 2026 12:45 PM
Thanks for taking a moment to leave your feedback, Gail. If there's anything more you'd like to share about your experience or if you have any questions down the line, feel free to get in touch with me.
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Kelly almost always answers her phone, and if she's too busy, she calls back quickly. She answers all the questions she gets the job done… Every single time.
Reply from Kelly Kirk
March 18th, 2026 04:19 PM
Thank you so much Jill! It truly is a pleasure to work with you and your clients!
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About
"Howard Hanna Mortgage Services offers a complete selection of mortgage loan programs with a wide variety of national and local investors. Ranked the 3rd largest real estate mortgage company in the United States,* we can simplify your home buying or refinancing transaction. Howard Hanna Mortgage is licensed in Pennsylvania, Ohio, Michigan, and West Virginia.
Serving clients throughout New York, 1st Priority Mortgage, Inc. is committed to delivering a unique process that identifies the best mortgage solution tailored to your individual needs."
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS# 101561. Terms and conditions apply. Offer of credit is subject to credit approval. Contact Howard Hanna Mortgage Services for mortgage products and eligibility. For full licensing information, visit www.nmlsconsumeraccess.org.