Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Fri
24 hours
Sat
24 hours
Sun
24 hours
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Great experience and great people!
Reply from Robert Carter
April 21st, 2026 01:34 PM
It was great working with you! I really appreciate your business and positive feedback.
for
As a first-time homebuyer, I was overwhelmed by the process, but they made it seamless and stress-free. Andrew Aaron was incredibly knowledgeable, patiently answering all my questions and explaining complex terms in a way I could understand....
read more
Reply from Andrew Aaron
January 5th, 2026 04:02 PM
It's wonderful to hear about your positive experience as a first-time homebuyer, Melisha. I'm glad that I could assist you in navigating the complexities and make the process feel more seamless and stress-free. Providing quick responses and...
read more
for
Great communication and urgency level to keep us on track to meet our goals!
Reply from Zach Kent
October 8th, 2026 09:21 PM
It's wonderful to know that you felt guided throughout the process, Jillian. Keeping open communication and a focus on urgency is key to achieving our goals efficiently. If there's anything further I can assist with, just let me know.
for
Knowledgeable, Patient, On Track and all around a great experience
Reply from Deon Kapetan
January 2nd, 2026 05:47 PM
I'm pleased to hear that you had a positive experience. Being knowledgeable and patient is something I strive for in every interaction, and your feedback is truly appreciated. If you ever need further assistance, I'll be here to help.
for
The final review stage was unexpectedly unpleasant. There were so many additional , last minute requests for documentation, I thought a mistake had been made and I actually didn't qualify for the loan. I was ready to back out but Maria assured...
read more
Reply from Mariia Bush
January 5th, 2026 03:58 PM
Thank you for sharing your feedback, Lee. I understand how unexpected requests during the final review stage can be concerning. It’s part of the process, but I know it can feel overwhelming. I'm relieved that my assurance helped, and I’m glad...
read more
The proces was simple and the lending staff was very helpfu.
Reply from Stacy Bridges
January 5th, 2026 02:20 PM
I'm glad to hear that you found the process simple and the lending staff helpful, Nicholas. If there's anything you need or if any other questions arise, please feel free to get in touch with me.
for
Linda and her group had great communication with us throughout the process. She had very quick responses to all of my questions. She and her team were always happy to help. We had a great experience from start to finish!
read more
Reply from Linda Mister
January 5th, 2026 07:56 PM
I'm pleased to hear that you had a positive experience with the communication and support provided, Patric. Quick responses to your questions and ensuring you feel supported are key parts of the service I aim to offer. Don't hesitate to reach...
read more
for
Andres Gonzalez
My experience with Andres Gonzalez was beyond excellent. He takes time to explain everything to us by making sure we know everything and what to expect. He was very patient and kind. Again thank you
Reply from Andres Gonzalez
January 5th, 2026 07:04 PM
I appreciate you sharing your experience, Nadege. It's important to me that you felt informed and reassured throughout the process. Taking the time to explain every detail is something I prioritize to ensure clarity and ease. Thank you once...
read more
for
We had a great experience refinancing with Sean Cramer. The entire process was smooth from start to finish. He is extremely knowledgeable, always offered sound advice, and was readily available day and night to answer our questions and ease...
read more
Reply from Sean Cramer
January 5th, 2026 06:12 PM
It's great to hear that the refinancing process went smoothly for you, Serena. I'm glad I could provide the knowledge and support you needed. If any more questions arise in the future or if there's anything else I can assist you with, please...
read more
Marietta is the consumate professional!!!
She is knowlegable and gracious, and made the closing experiece a pleaseant one I would HIGHLY recommend her!
Reply from Marietta Williams
January 2nd, 2026 07:52 PM
Brian, thanks so much for your kind words! You made it an easy and smooth transaction! Thank you for your trust in me! AND cannot wait to see the house when it is all done!
Marietta
4751–4760 of 80939
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
