Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours
Sat
24 hours
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24 hours
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Dwight Millard
Kinderly did an amazing job and was very helpful, on top of things and communicated well thru the entire process.
Reply from Dwight Millard
January 8th, 2026 03:29 PM
Thank you for your feedback, Sean. It's reassuring that you felt well-supported and informed throughout the process. If you have any further questions or need assistance, please feel free to reach out.
The service we
Reply from Sabrena Hughes
January 8th, 2026 03:02 PM
Thank you for taking the time to leave a review, Toby. Your feedback is valuable, and I appreciate knowing your perspective. Should you have any additional thoughts or need assistance, please feel free to reach out to me directly.
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The communication at the begining and during the transaction. The holidays fumbled us a little at the end, but overall the communication was fine.
Reply from Lisa Burkes
January 8th, 2026 02:56 PM
I appreciate your feedback, Brittney. It's good to hear that the communication throughout the transaction met your expectations. I understand that the holidays can sometimes cause disruptions, and I value your patience during that time. If...
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Jennifer Langhover
Jennifer was extremely helpful and walked us through the entire process. I highly recommend Jennifer and her team!
Reply from Jennifer Langhover
January 8th, 2026 02:51 PM
I'm glad to hear that my assistance throughout the process was valuable to you. It's always rewarding to know that you would recommend my services and the support of my team. If there's anything else I can help with, please feel free to reach...
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Stacy was so professional and thorough. We had complete trust in her as she guided us through each individual step. Her communications were timely and we felt she was standing right beside us through it all.We will be recommending her to our...
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Reply from Stacy Lynn Schriever
January 8th, 2026 02:44 PM
It's great to know that you felt supported throughout the process, Debra. I strive to maintain timely and effective communication, and I'm pleased to hear it made a difference for you. Your trust means a lot, and I appreciate your willingness...
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Vicki is very knowledgable and helpful. She guided us easily through the entire process.
Reply from Vicki Estes
January 8th, 2026 02:41 PM
I'm pleased to hear that you found the guidance helpful, Wendy. It’s important to me to ensure the process is smooth and understandable for you. If there's anything more you need or any questions that come up, don't hesitate to reach out.
Excellent customer service.
Reply from Sherri Crayne
April 1st, 2026 02:11 PM
I appreciate your feedback, Jeremiah. It's always an honor when clients become repeat clients ! Hope you are loving the new place!
Bill is an experienced mortgage lender, who is knowledgable, responsive and pro-active. His professionalism and calm guidance make what can be a stressful process, feel seemless and well managed. He always took the time to answer questions...
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Reply from Bill Headrick III
January 5th, 2026 07:01 PM
I appreciate your kind words and recommendation, Franceanna. It's important to me that the mortgage process feels manageable, and I'm glad to know my approach made a positive difference for you. Taking the time to answer questions thoroughly...
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Molly is very knowledgeable and gets things done promptly! She makes sure everyone get their part done in a timely manor! My clients are very heppy woth her and inturn makes me look very good also. i highly recommend Molly to all my clients!...
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Reply from Molly Lawson
January 8th, 2026 01:38 PM
I'm pleased to hear that my approach helps you and your clients achieve their goals efficiently. Ensuring that everything is done promptly is a key focus for me, and it's gratifying to know that it reflects well on you too. Your recommendation...
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Ashley McKenzie-Sharpe
Ashley,My interaction with you and your team was great and always appreciated your help and quick responsiveness. I know people are not perfect and do make mistakes but when you are dealing with that much money it can be quite nerve-racking....
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Reply from Ashley McKenzie-Sharpe
January 8th, 2026 04:47 PM
Brenda, I appreciate you taking the time to share your experience. I understand how important it is for everything to be clear and accurate, especially when dealing with significant financial decisions. I'm sorry for the stress that the errors...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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