Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours
Sat
24 hours
Sun
24 hours
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Reviews from Web
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Jessica Gonzalez
Our experience with Jessica Gonzales was amazing she always returned calls or text messages on concerns or to keep us at peace through the whole process. We will highly recommend her to anyone. We want to thank her for all her hard work & dedication...
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Ashley McKenzie-Sharpe
Everyone was very informative and very kind. Easy to do, and very nice loan terms!
Reply from Ashley McKenzie-Sharpe
January 21st, 2026 03:52 PM
I'm glad to hear that you found the process informative and the team kind, Taylor. It's important to me that everything is straightforward and that you're comfortable with the loan terms. If there are any questions or if I can assist you further,...
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Thomas was timely in his responses and helped us navigate this experience with ease!
Reply from Thomas Brown
January 21st, 2026 03:39 PM
Preston, I'm pleased to know that my timely responses and guidance made your experience easier. Navigating the mortgage process can be complex, so it's important to me that you felt supported throughout. If any questions come up in the future...
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Ashleigh made my hole experience seemless for me! She took the time to explain all of my options and answered all of my questions! I'd recommend her to anyone!
Reply from Ashleigh Smyth
January 21st, 2026 08:50 PM
I'm grateful for your recommendation, Jensen. Taking the time to ensure you understood all your options and addressing your questions were important to me. Please feel free to reach out if you need anything in the future. Your trust means a...
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Shannon was always willing to work with us on questions we had with regards to various escrow items. We appreciate that tremendously.
Reply from Shannon Dalpiaz
January 21st, 2026 03:49 PM
I appreciate your kind words, Elizabeth. I’m glad I could assist you with your escrow questions and that you found it helpful. Please feel free to reach out if there’s anything else I can help you with in the future. Your feedback means a lot....
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Shannon was always available to explain and/or adjust items as needed. Very pleased with service of her and her team.
Reply from Shannon Dalpiaz
January 21st, 2026 04:58 PM
Jon, thank you for your positive feedback. I’m pleased to hear that you appreciated my availability and the service I provided. It’s important to me to be responsive and adaptable to your needs. If you have any future questions or require further...
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Erich Edwards has received a review with 5 star rating from Jenni M
Reply from Erich Edwards
January 20th, 2026 02:23 PM
I appreciate the high rating, Jenni. Thank you for your support. If you need any assistance, I'm here to help.
Erich has always been amazing to work with. Very educated, keeps good communication and gets things done! Thank you Erich gor for always treating us right!
Reply from Erich Edwards
March 12th, 2026 06:38 PM
Your kind words mean a lot to me, Jason. I'm glad to hear that you have had positive experiences working with me and that you appreciate the communication and dedication I strive to provide. If there's ever anything more I can do to assist,...
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Sandra acted quickly and ensured we had all proper documents to get the loan from our home. She was professional and friendly.
DMB
Reply from Sandra Krampota
January 19th, 2026 07:48 PM
Thank you for sharing your thoughts, Dawn. It was my pleasure to finance your new home. Being both helpful and friendly is important to me, and I appreciate your recognition of that. If you have any more questions or need assistance in the...
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Every step was clearly communicated, and options were presented with explanations and reasons. Questions were answered patiently and thoroughly.
Reply from Alex Carriker
March 4th, 2026 08:17 PM
I'm glad to know that the communication and clarity during each step met your expectations, Jeremy. It's important to me that all your questions are addressed thoroughly and that you feel confident in the options provided. Thank you for sharing...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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