Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours
Sat
24 hours
Sun
24 hours
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Reviews from Web
Kept in contact with me through the whole process. Was very transparent on the process and responded to questions promptly.
Reply from Anthony D'iorio
February 5th, 2026 03:48 PM
I appreciate you taking the time to share your experience, Charles. Keeping open communication and remaining transparent throughout the process is something I strive to provide for all my clients. I'm glad I could address your questions promptly....
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Communication was great!
Reply from Linda Mister
February 4th, 2026 04:41 PM
Thank you Reuben...You are most appreciated. lm
Johnny and team kept the file ahead of schedule. Closed in less than 3 weeks.
Reply from Johnny Hinchey
February 5th, 2026 02:19 PM
Thanks Patty, we love it when we make things happen fast.
Reach out anytime we will always be around.
Johnny showed great professionalism whille navigating the purchase of my home. He showed understanding and compassion with a delicate subject and we were able to proceed accordingly. It was a pleasure working with him and his team.
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Reply from Johnny Hinchey
February 5th, 2026 02:22 PM
Thanks for kind words Susan. It's nice to be recognized that after 26 years of helping families that we have never waived in our caring and passion for navigating our clients' unique needs in accomplishing our goals on a timely and professional...
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Brooke was amazing to work with and never gave up on me.
Reply from Brooke Hurst
February 5th, 2026 02:47 PM
It means a lot to hear that you had a positive experience, Sayna. I'm glad I could be of assistance and stay committed throughout our work together. If there's anything else you need in the future, feel free to reach out.
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Mariia is very knowledgable and takes the time to provide explanations on all lending matters. She was incredibly responsive and attentive to our requests. She, and her team, did an outstanding job processing our loan quickly so we could close...
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Reply from Mariia Bush
February 5th, 2026 02:41 PM
Julie, thank you for sharing your positive experience. I'm glad to hear that my explanations on lending matters were helpful and that our team could assist in processing your loan swiftly, enabling a quick closing. Your recommendation means...
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Prompt and clear communication from the team. It was easy to understand what was needed.
Reply from Michael DeWitt
February 5th, 2026 02:34 PM
I'm glad to hear that you found the communication prompt and clear, Brian. Making sure everything is easy to understand is important to me. If you have any further questions or need additional assistance, please don't hesitate to reach out.
Jeffery, Kristina, and Robert all responed timely when ever i had a question. They also made it easy for me to understand any of the documents when needed.
Reply from Jeffery Brooks
February 5th, 2026 02:22 PM
Skyler, your acknowledgment means a lot. I'm glad to know that my communication, along with Kristina's and Robert's, was prompt and helpful for you. Ensuring clarity in understanding documents is a priority for me, and I'm pleased it made things...
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Johnny Hinchey has received a review with 5 star rating from Cassie W
Reply from Owner
February 5th, 2026 02:24 PM
Thanks for the kind words and those stars in our crown :)
Johnny and Crystal Piatt were SO great throughout our experience! Very thorough, supportive, and helpful the entire time during the home buying process! This was our first home buying experience and they really helped make it feel easy and...
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Reply from Johnny Hinchey
February 5th, 2026 01:56 PM
I'm glad to hear that I, along with Crystal Piatt, could support you through your first home buying experience, Cassie. Making the process feel easy and seamless is something I always aim for. Your recommendation means a lot. Should you have...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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