Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Fri
24 hours
Sat
24 hours
Sun
24 hours(Open now)
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Reviews from Web
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Jim Lasota
Jim was wonderful to work with. Extremely responsive, pleasant and informative!
The Brooks Team was always available to make sure I understood what was going in through the whole process Jeff even answered questions that I had over the weekend ( which he definitely did not have to do Robert went above and beyond to make...
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Reply from Jeffery Brooks
February 23rd, 2026 06:42 PM
I appreciate your kind words, Shannon. I'm glad I could assist with your questions and ensure clarity throughout the process. It’s important to me to be available when needed. I'm also pleased that Robert could help maximize the value for you....
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Good Communication by entire team.
Reply from Robert Carter
April 21st, 2026 01:34 PM
I really appreciate your positive feedback and look forward to staying connected!
Even though our process was a tough and unusual one, every step of the way they kept me informed and shared what to do and how to handle things every step of the way. I would recommend this team to anyone any day.
Reply from Lauren Stamper | The Tish Ashley Te...
February 23rd, 2026 08:03 PM
I appreciate your recommendation, Justin. It's important to me that you're kept informed and supported throughout the process, even when it's a challenging one. If there's anything else I can assist you with in the future, please don't hesitate...
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Trevor was insightful, available, and an A+ communicator. Start to finish, he was a 10!
Reply from Trevor Cobb
February 23rd, 2026 08:03 PM
It's wonderful to hear that you found my insights and availability helpful, Charlie. Communication is something I value greatly, so I'm happy to know it stood out during your experience. If you have any future needs or questions, please don't...
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Ashley McKenzie-Sharpe
Our situation had some challenges that made it a bit more difficult to find a lender at first. The team did a great job of finding and navigating to an option that worked great for our situation.
Reply from Ashley McKenzie-Sharpe
February 23rd, 2026 08:03 PM
I'm glad to hear that you felt supported throughout the process, Douglas. Finding a suitable lending option for challenging situations can indeed be tricky, but I'm pleased we could find a solution that worked well for you. If you have any...
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Communication with Danny and helping with the questions we had
Reply from Danny McCoy
February 23rd, 2026 04:03 PM
I appreciate your feedback, Michael. I'm glad I could assist with your questions and maintain clear communication throughout the process. If there's anything else you need or if more questions arise in the future, please don't hesitate to get...
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Ashley McKenzie-Sharpe
I love informative ALL the ladies were. Constantly giving great information. My experience with Highlands was absolutely fantastic.
Reply from Ashley McKenzie-Sharpe
February 23rd, 2026 09:21 PM
I appreciate your kind words, Antwain. It’s great to hear that you found the information provided helpful and that your experience with us was positive. I strive to offer valuable insights and support throughout the process. If you have any...
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Erich is the absolute absolute BEST!!!!
Reply from Erich Edwards
March 12th, 2026 06:38 PM
Suzanne, I truly appreciate your enthusiastic feedback. It's great to know you had such a positive experience. If there's anything else I can help with or if you have more questions in the future, please don't hesitate to reach out.
Cynthia's communication is top notch. She's very knowledgeable and always willing to answer any and all questions she can. Love working with her!
Reply from Cynthia Eason
February 18th, 2026 06:50 PM
I'm glad to know you've had a positive experience with my communication and knowledge, Alyssa. It's important to me to be available for any questions you have, and I really value your appreciation. Working with you has been a pleasure, and...
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4111–4120 of 80911
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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