

Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Fri
24 hours
Sat
24 hours(Open now)
Sun
24 hours
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Seamless, flawless, timely, professional service, got me in my mountain home! Definitely wouldn't call anyone else! Heidi Fitzgerald-Bailey is the bomb!
Reply from Heidi Fitzgerald-Bailey
March 9th, 2026 03:13 PM
Your thoughts are very much appreciated, Frankie. Knowing that the process went smoothly and you achieved your goal of getting into your mountain home is truly rewarding. I'm here to assist with anything else you might need in the future.
Timmery was absolutely wonderful to work with. We will never go through a conventional financial institution again. Excellence beyond any we have seen or experienced. Highlands Mortgage is the best!!!
Reply from Timmery Sampson
March 9th, 2026 05:47 PM
Dean, I truly appreciate your kind words. It's rewarding to hear that your experience with me and Highlands Mortgage surpassed your expectations. I'm always here to assist you, should you need any further help in the future. Thank you for choosing...
read more
Deanna makes the process crytal clear and smooth for me as a Realtor and our mutual client. I always know that our buyers are in great hands and look forward to the compliments they give at closing on the Loan Officer (Deanna). They are always...
read more
Reply from Deanna Galloway
March 9th, 2026 08:39 PM
It's great to hear that the process feels clear and smooth for both you and our mutual clients, Hailey. Knowing that buyers feel well-cared-for and have positive experiences at closing is incredibly meaningful. Your trust and feedback are valued,...
read more
Keelan was not only knowledgeable in finding us the best plan for our needs but was also a pleasure to work with. We appreciated his great communication and hard work on our behalf. Thank you !! Highly recommend !
read more
Reply from Keelan Harvey
March 4th, 2026 07:28 PM
Thank you so much for your kind words! Really appreciate you trusting me to ensure I find the best possible mortgage solution. You guys are set! Super happy I could help!
Nick was thourough, communicative and very pleasant when dealing with both the buyers and myself, and managed to get us to closing 2 weeks early with first time Buyers. Nick also attends all of his closings which is very comforting to the borrower...
read more
Reply from Nick Johnson
March 9th, 2026 12:40 PM
Thank you for sharing your experience, Lonny. I'm pleased to hear that my efforts made the process smooth and comforting for you and the buyers. Attending closings is important to me, as it ensures that everything goes as planned. If you need...
read more
Jessica was amazing to work with! Super prompt in her responses, as well as knowledgeable and informative. I love having more information in order to make an educated decision and she definintely knows her field and is so patient about answering...
read more
Reply from Jessica Upshaw
March 9th, 2026 05:02 PM
It's wonderful to hear your thoughts, Carlynn. I'm glad to know that I could provide the information you needed to make informed decisions and that my responses were timely. Your recommendation means a lot to me, and I'm here if you need anything...
read more
Communicative, knowledgeable, great past experiences
Reply from Derrick Cozart
March 9th, 2026 03:22 PM
Katherine, knowing you've had positive experiences in the past and find my communication and knowledge helpful is important to me. If there's ever anything more you need or any way I can assist you further, just let me know.
Rae Lyn was absolutely the best in communication with our client. She was able to answer all their questions and ensure they had full disclosure to all the information they were asking and needed. By far an fantastic experience working with...
read more
Reply from Rae Lyn Boyer
March 9th, 2026 06:23 PM
I'm grateful for your kind words, Amanda. Ensuring clear communication and providing all necessary information is a priority for me. I'm pleased to know that working together was such a positive experience for you. If there's anything more...
read more
The closing went fine, though notification of the closing date was received the morning of the closing date. What we were told would be a simple process to refinance was much more complicated than expected. Communication this go around was...
read more
Reply from Thomas Brown
March 9th, 2026 08:50 PM
I appreciate you sharing your experience, William. I apologize for any inconvenience caused by the communication issues and the complexity of your refinancing process. I understand how important it is to have clear and timely updates. If you...
read more
Great job by Deanna and her team!
Reply from Deanna Galloway
March 9th, 2026 06:19 PM
I'm grateful for your feedback, Cesar. It's wonderful to know that you felt the team and I did a great job. If you ever have more questions or need assistance in the future, please don't hesitate to contact me.
3861–3870 of 80907
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
![]()