Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
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24 hours
Sat
24 hours(Open now)
Sun
24 hours
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Reviews from Web
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Karl gave me excellent advice all throughout our working together and he is just a really friendly guy in general.
Reply from Karl Bowcutt
March 9th, 2026 03:52 PM
I'm pleased to hear that you found my advice helpful and enjoyed working with me. It's important to offer guidance and a friendly experience throughout the process. Thank you for your feedback, Collin.
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Ashley McKenzie-Sharpe
Ashley is always there, she walks with you and explains everything so you understand it. I highly recomend her and will use her for any future loans
Reply from Ashley McKenzie-Sharpe
March 12th, 2026 03:09 PM
Alonso, I appreciate your kind words and recommendation. Knowing that I could guide you through the process and make it understandable means a lot to me. Should you need assistance with future loans or have any questions, don't hesitate to...
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Sammy Arellano
Sammy handled everything with our realtor and made it a very smooth process. I was amazed at the efficiency and timely communication between all party's and the forwardness to keep everything timely and on track. If there is a will he will...
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Reply from Sammy Arellano
March 12th, 2026 03:00 PM
Jasmine, I'm glad to hear that the process went smoothly for you and that you appreciated the efficiency and timely communication. It's always my goal to ensure everything stays on track, and I'm pleased that I could assist with your needs....
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From beginning to end, all communication was extremely prompt and well explained. I truly felt important and that my needs mattered. Shannon is so nice and easy to talk to. She truly made the entire process easy and not stressful.
Reply from Shannon Dalpiaz
March 12th, 2026 03:00 PM
I'm grateful for your thoughtful review, Erin. It's wonderful to hear that you found the communication prompt and clear throughout the process, and that you felt valued and understood. It's always my goal to ensure everything is straightforward...
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As a real estate broker, I have to work closely with many vendors to create a smooth and succesful transaction for my clients. Patrick with Highlands Residential Mortgage exceeded my expectations with his knowledge, pro-active communication,...
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Reply from Patrick Moore
March 12th, 2026 02:48 PM
It was a pleasure to support your efforts in creating successful transactions for your clients, Janet. I understand the importance of proactive communication in the real estate process, and I'm pleased to know it had a positive impact on your...
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Mariia is communicative and professional, she kept us informed on a regular basis as a result it was a seamless transaction with no last minute issues. Thanks Mariia
Reply from Mariia Bush
March 12th, 2026 02:02 PM
I'm pleased to hear that the process was seamless and that you felt well-informed throughout, Elizabeth. Keeping communication clear and professional is always my priority, and I'm glad it contributed to a smooth transaction. If you have any...
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Michelee is very personable and understanding. She made this process super simple and worked around my outrageous schedule between work and a sick . Thanks for all your advice, help, and understanding!!
Reply from Michelee Bartolo
March 9th, 2026 02:05 PM
Jennifer, it's great to hear that I was able to make things simple and accommodate your busy schedule. I understand how challenging juggling everything can be, especially during tough times. I'm pleased to have been of assistance and appreciate...
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Ashley McKenzie-Sharpe
Everything was so easy, replies to any questions were always immediate
Reply from Ashley McKenzie-Sharpe
March 12th, 2026 01:00 PM
I'm glad to hear that everything went smoothly and that I was able to respond to your questions promptly, Madison. I'm here if you have any more questions or need further assistance.
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It was a great experience
Reply from Andrew Aaron
March 12th, 2026 07:22 PM
I'm pleased to hear that you had a positive experience, Leonel. If there's anything more you'd like to share or discuss, feel free to reach out. I'm here to assist you whenever needed.
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Reply from Michelee Bartolo
March 9th, 2026 01:53 PM
Thank you!!!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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