Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Fri
24 hours
Sat
24 hours(Open now)
Sun
24 hours
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This was my first transaction with Linda's team. Everyone was very helpful and even took callas ans responed to emails after 5:00. That is a huge help!
Reply from Linda Mister
March 16th, 2026 01:21 PM
Paige, thank you for sharing your experience. I'm pleased to hear that my team was able to assist you effectively and accommodate your needs outside of regular hours. Providing support when it's most helpful is important to me. If you need...
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It was an excellent experience. I am completely satisfied with the service, especially the quick responses and the clear guidance throughout the process. Everything was handled professionally and efficiently.
Reply from Linda Mister
March 16th, 2026 01:20 PM
Aymen, I appreciate your feedback and am pleased everything met your expectations. Providing prompt responses and clear guidance is always my priority. I'm glad to know you felt the service was professional and efficient. Should you have any...
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Great service timely communications
Reply from Lisa Burkes
March 16th, 2026 01:18 PM
I appreciate your kind words about the service and timely communications, Pamela. Ensuring you have a smooth experience is always my focus. If you ever need further assistance or have any questions, I'm here to help.
Communication from Jeff throughout the entire process was excellent. He consistently kept me informed and reassured every step of the way. Jeff and his team were also able to get me cleared to close with a good deal incredibly quickly in about...
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Reply from Jeffery Brooks
March 16th, 2026 06:20 PM
I'm glad that the communication throughout the process met your expectations, Marsalis. Keeping you informed and reassured is always a priority for me, and I'm thrilled we could achieve a swift closing for you. Your appreciation means a lot...
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Stacy is the best! Smooth process, no issues.
Reply from Stacy Lynn Schriever
March 16th, 2026 07:17 PM
Matthew, I really value your feedback. Ensuring a smooth process without issues is always my goal, and I'm glad to hear you had a positive experience. If you ever have more questions or need assistance in the future, I'm here to help.
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Great communication throughout the enire process
Reply from April Barnes
March 16th, 2026 04:26 PM
Matthew, I'm glad to hear that you appreciated the communication during the entire process. Ensuring clear and consistent communication is important to me. If there's anything else you need or would like to discuss, please don't hesitate to...
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Nikki is absolutely amazing! She treats her customers with respect and compassion. She works extended hours to get you closed on time. She is a beautiful person inside and out! Definitely Heavenly sent.
Reply from Nikki Thompson
March 16th, 2026 04:33 PM
Thank you, Tammy. I'm grateful for your kind words and glad that my efforts made a positive impact on your experience. Working extended hours is all part of ensuring everything goes smoothly for closing on time. Your feedback means a lot, and...
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How fast the process went, how transparent everyone was during it aswell .
Reply from Desi Goodwin
March 16th, 2026 03:02 PM
I'm pleased to hear that you found the process swift and appreciated the transparency, Kendra. Ensuring a smooth and open experience is important to me. If you have any further questions or need assistance moving forward, please don't hesitate...
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Having a sharp professional like Bryan managing things from start to finish.
Reply from Bryan Rankin
March 16th, 2026 04:37 PM
It's great to know that you valued the professional service, John. Managing the process from start to finish is something I take seriously, and I'm glad it met your expectations. Thank you for your kind words and trust in my services at Highlands...
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Ashley McKenzie-Sharpe
Highlands Mortgage Team worked with us on every step of the way on the purchase of our first home. We are forever grateful to have been recommended their services! From the first email and phone call until closing day, the Team has provided...
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Reply from Ashley McKenzie-Sharpe
March 16th, 2026 07:01 PM
Jeanne, I'm truly pleased to know that your experience with Highlands Residential Mortgage was positive as you purchased your first home. It means a lot that our guidance was helpful throughout each stage of the process. Thank you for trusting...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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