Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Ilse Cienfuegos
Exelente persona tiene mucha paciencia
Reply from Ilse Cienfuegos
March 30th, 2026 04:19 PM
Consuelo, thank you for your kind words. I'm glad to hear that my patience was helpful during our interactions. If there's anything else you need, please feel free to reach out at any time.
Melissa has done two mortgages for us, including one during the crazy 2021 housing market. She's incredible. She's incredibly knowledgeable and generous with her time. Her advice made us incredibly comfortable navigating a challenging market....
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Reply from Melissa Hoover
March 26th, 2026 03:41 PM
Thank you so much, Hassig Family. It truly means a lot to have had the opportunity to work with you not once, but twice — especially during such a competitive and challenging market. I’m so grateful for your trust over the years. Helping you...
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Dave always gives excellent service to my clients!
Reply from Dave Saylor
March 26th, 2026 12:53 PM
Thanks Jennifer!
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Easy to complete. Good communication with Skip
Reply from Skip O’Neal
March 30th, 2026 06:59 PM
I'm glad to hear you found the process easy to complete and that communication was effective, Corey. If there's anything else you need or further assistance required, please don't hesitate to reach out.
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Stacey Hendrix-Gross
The entire Team's willingess to communicate as needed on a daily basis. Hold our hands to walk us thru various documentation processing. My elderly clients were very IT challenged and nervous/anxious; this Team proved IT knowledgeable, pleasant,...
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Reply from Stacey Hendrix-Gross
March 30th, 2026 03:06 PM
Your comments are appreciated, Angelia. I'm glad to know that the communication from my team was helpful and that we could guide you and your clients through the process with patience. It's rewarding to hear that our approach provided the support...
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Alex always goes above and beyond for his clients.
Reply from Alex Carriker
March 29th, 2026 11:21 AM
Thank you for sharing your thoughts, Greg. I'm truly committed to going the extra mile for my clients, and it’s gratifying to hear that my efforts are appreciated. If there's anything more I can do for you, please let me know. Your feedback...
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Carrie and her team were extremely professional and did an excellent job walking us through a complex process. Great job!
Reply from Carrie Nash
March 30th, 2026 03:08 PM
I'm pleased to know that you found the guidance through the complex process professional and effective, Michael. It's important to me that you felt well-supported every step of the way. If there's anything further you need or any questions...
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The team worked hard to get us to an earlier closing. Great communication along the way. The team made every step seem so easy.
Reply from Lauren Stamper | The Tish Ashley Te...
March 30th, 2026 05:23 PM
I'm glad to hear that you found the communication clear and that we could work towards an earlier closing, Carroll. Making the process seem easy for you is truly important to me. If you have any more questions or need further assistance, please...
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Melissa was great made the loan process easy!! Highly recommend
Reply from Melissa Hoover
March 26th, 2026 03:49 PM
Thank you so much, Ron & Sue! I truly appreciate your kind words. It was a pleasure working with you, and I’m so glad I could help make the process clear and guide you every step of the way. Thank you again for your trust and recommendation...
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I would say it's the overall process and how each step was explained for each phase of the process . Excellent
Reply from Linda Mister
March 30th, 2026 02:51 PM
I'm glad to hear that you found the process and explanations at each step to be excellent, Laura. It's important to me that everything is clear and straightforward. If you ever have more questions or need further assistance, feel free to reach...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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