Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Mon
24 hours
Tues
24 hours
Wed
24 hours(Open now)
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Charlie Platt
This was my second time working with Charlie There is a reason why I came back the second time, Charlie is so kind and helpful and he tolerates my million questions
Reply from Charlie Platt
April 21st, 2026 01:56 PM
Thank you for your kind words, Sabrina. I'm pleased to know that my assistance and patience with your questions made a positive impact on your experience. It's always a pleasure working with you, and I'm here whenever you need help.
for
Karl is always very quick to reply. He made sure we got the best deal.
Reply from Karl Bowcutt
April 20th, 2026 03:15 PM
I'm glad to know that my prompt responses and efforts to secure the best deal were helpful to you, Kory. It's great to hear that you had a positive experience. Thank you for your feedback!
for
Karen has exceptional communication skills and she's super smart about the industry.
Reply from Karen Sims
April 21st, 2026 12:50 PM
Debbie, thank you for your kind words about my communication skills and industry knowledge. I'm pleased to know that you had a positive experience. If there's anything else I can help with, please feel free to reach out.
Stacy was consistently responsive, clear, and worked to find our best option. She also helped during closing with the funding/lending review and confirmation required during the closing process.
Reply from Stacy Lynn Schriever
April 21st, 2026 12:47 PM
Barbara, I appreciate your feedback on my responsiveness and clarity throughout the process. It’s great to hear that I could assist you in finding the best option and help with the necessary steps during closing. If you need any further assistance,...
read more
Communication was excellent.
Reply from Lourdes Alonso
April 18th, 2026 03:12 PM
Thank you Michelle!
Great to work with.
Reply from Colton Jackson
April 21st, 2026 02:50 PM
Thanks for the positive feedback, Ronnie. I'm pleased to hear you found it great to work with me. If there's anything else I can assist you with, don't hesitate to reach out.
for
Ashley McKenzie-Sharpe
Ashley and her team are fantastic with communication and will always work with the client to find the best fit for them.
Reply from Ashley McKenzie-Sharpe
April 21st, 2026 01:39 PM
Kevin, I appreciate your kind words about the communication you experienced with my team and me. It's important to us to work closely with clients to ensure they find the best fit. If you ever need further assistance, please feel free to reach...
read more
for
Ashley McKenzie-Sharpe
Everyone one from start to finish was excellent and proffessional I cant thank you enough
Reply from Ashley McKenzie-Sharpe
April 21st, 2026 03:01 PM
Elayne, I'm happy to hear that you found the experience excellent and professional from start to finish. Thank you for your kind words, and if there's anything else you need, please don't hesitate to reach out.
for
It went well. Thank you, Karen.
Reply from Karen Sims
April 21st, 2026 06:15 PM
Christian, I'm pleased to hear that everything went well. Thank you for your kind words, and if there's anything more I can assist with, don't hesitate to reach out.
for
Your whole team is amazing! Excellent communication, excellent advice and you know how to get things done!
Reply from Lisa Burkes
April 21st, 2026 08:51 PM
Kelsey, I appreciate your appreciated feedback! It's great to hear that you found our communication and advice helpful. If there's anything else you need, I'm always here to assist.
3071–3080 of 80869
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
