Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
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24 hours
Tues
24 hours(Open now)
Wed
24 hours
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Reviews from Web
the Communication between Michelee and her team was great. They made sure to answer all our questions and keep us updated with new information throughout the process.
Reply from Michelee Bartolo
May 1st, 2026 01:25 PM
I'm pleased to hear that you found the communication with my team and me to be great, Erick. Keeping you informed and answering your questions is a priority for us. Thank you for your feedback, and if there's anything more we can do, please...
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Everything top to bottom was quick, efficient, and incredible! Karen is the best of the best, she is always friendly, reliable, and helpful
Reply from Karen Sims
May 4th, 2026 05:30 PM
Brandon, I appreciate your positive feedback and am glad to hear that you found the process quick and efficient. It's appreciated to know that my reliability and friendliness made a good impression. If you ever need anything else, I'm here...
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April is so attentive to my ckients clients and helps get us to the finish line expeditiously .
Reply from April Barnes
May 4th, 2026 05:06 PM
I'm glad to hear that my attentiveness and efficiency are making a positive impact on your clients, Danielle. If there's anything more I can do to assist, please feel free to let me know.
Quick close, decent interest rate.
Reply from Craig B. Nichols
August 2nd, 2026 04:17 PM
We did everything we could. Thanks
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Ashley McKenzie-Sharpe
I'm so happy that I chose Ashley in my first timebuy time buying a home. She made this experience stress free and gave solid guidance along the way!
Reply from Ashley McKenzie-Sharpe
May 4th, 2026 05:34 PM
Willie, I'm so pleased to hear that your first home-buying experience was stress-free with my guidance. Thank you for choosing me to assist you, and for sharing your positive experience!
Available prompt communication
Reply from Erich Edwards
May 1st, 2026 05:26 PM
Thomas, thank you for highlighting the prompt communication you experienced. We always strive to keep our clients informed and are pleased it was helpful for you. If there's anything further we can assist with, please let us know.
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Miss. Vicki is amazing she is very informative, transparent, and wants to always make sure you understand whats going on during the entire process. 100/10 will always recommend Thank you Miss. Vicki!
Reply from Vicki Estes
May 4th, 2026 04:57 PM
Thank you so much for your kind words, Antonia. I'm grateful to know that my efforts to keep you informed and ensure clarity throughout the process were helpful. If there's anything else I can do for you, please don't hesitate to reach out.
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Marc is one of a kind! I often refer to him as a miracle worker! He bends over backwards to make sure each transaction is seamless and completed in a timely manner! He is wonderful at what he does!
Reply from Marc Starr
May 4th, 2026 01:04 PM
Thank you for your appreciated feedback, Lauren. I'm grateful for your trust and kind words. Ensuring a seamless and timely experience is always my priority, and I'm pleased to hear that my efforts are appreciated. If there's anything more...
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Erich Edwards at Highlands Residential Mortgage was phenomenal! He got our loan done in record time. We have a lot of home projects, inside and out going and will now be completing them successfully. He was professional, knowledgeable and kind....
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Reply from Erich Edwards
April 30th, 2026 03:59 PM
Alison, thank you for sharing your wonderful experience with Erich Edwards and our team at Highlands Residential Mortgage. We're pleased to know that the process was smooth and efficient, allowing you to focus on your home projects. It's great...
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Responsive, knowledgeabl, friendly.
Reply from Danny McCoy
May 4th, 2026 05:38 PM
Thank you for your review, Heather. I'm pleased to know you found my responsiveness and knowledge helpful, as well as my friendly approach. If there's ever anything else you need, I'm here to assist.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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