

Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
24 hours(Open now)
Wed
24 hours
Thu
24 hours
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Our loan process was smooth and easy!
Reply from Amber Keeton
October 1st, 2026 03:37 PM
Logan, I'm pleased to hear that your loan process was smooth and easy. Thank you for choosing Highlands Residential Mortgage, Ltd.
Marc was very informative and on top of his business. Anytime I had a question he was right there to help!
Reply from Marc Starr
September 28th, 2026 04:37 PM
Thank you for trusting in me Daniel during the course of your homebuying journey that began with our first loan consult on 04/02/26. I had a blast working with you and Misty over that time and I'll be keeping in touch with many more good laughs...
read more
Robert provided outstanding service throughout the entire mortgage process for our new home. He was professional, responsive, knowledgeable, and always available to answer our questions. He made what can be a stressful process feel smooth and...
read more
Reply from Rob Rothrock
October 1st, 2026 02:56 PM
Antonio, I'm grateful for your kind words about my service during your mortgage process. It's nice to know that you found the experience smooth and straightforward with Highlands Residential Mortgage, Ltd. If you have any future questions or...
read more
Amy was super helpful and friendly! She answered all our questions and provided suggestion on Home Warranty plans and homeowers insurance. And, as it turns out we received great homeowers insurance and warranty plans. The whole team was great...
read more
Reply from Amy Cummings
September 28th, 2026 08:18 PM
Kristina, I'm pleased to hear that you found my assistance helpful and friendly. It's great to know that the suggestions on home warranty plans and homeowners insurance were beneficial for you. Working with you alongside the team at Highlands...
read more
Stefen and Letty went above and beyond to make our experience with HRM exceptional. Their communication was excellent, they explained everything thoroughly, and they treated us with the utmost respect. I highly recommend working with both of...
read more
Reply from Stefen Brooks
September 28th, 2026 02:44 PM
Thank you Katherine and congratulations to you all on your first home!!!
You never have to wonder where you are in the process with Stefen and the Highland Mortgage team. Their communication is exceptional, their expertise is evident every step of the way, and they make the entire experience feel seamless. It’s...
read more
Reply from Stefen Brooks
September 28th, 2026 02:45 PM
Thank you Janeil and thank you for trusting us with your clients! You are a joy to work with!
Working with Sandra was a great experience from start to finish. She was kind, patient, and genuinely helpful. She walked me through the entire process and made getting the loan much easier than I expected. I would defintely recommend her!
Reply from Sandra Krampota
September 28th, 2026 02:42 PM
I'm so pleased to know you had a great experience. My goal is to make the loan process as smooth and understandable as possible. Thank you very much for your kind words and recommendation!
The level of patience to see the deal get across the finish line and effort to work with the selling agent was great. i believe if Zach and Mr. Brooks had not been the ones handling my deal, it would've fallen through in the early stages.
read more
Reply from Stefen Brooks
September 28th, 2026 02:48 PM
Thank you Jose for allowing all of us to be a part of your homebuying journey!! Congratulations on your new home!
Don made Me feel very comfortable during the whole process
Reply from Donald Oakes
October 1st, 2026 01:48 PM
Mitchell, I'm glad to hear that you felt comfortable throughout the process. It's important to me that clients have a positive experience with Highlands Residential Mortgage, Ltd., and I appreciate your feedback.
Deanna was ready to talk and explain anything at the drop of a hat. She was informative, friendly, easy-to-reach, and she made the homebuying experience so stress free!
Reply from Deanna Galloway
October 1st, 2026 01:38 PM
Norris, I'm glad to hear that I was able to make the homebuying process stress-free for you. Being informative and accessible is important to me at Highlands Residential Mortgage, Ltd., and I'm pleased that it contributed positively to your...
read more
211–220 of 80783
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
![]()