Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours
Sat
24 hours(Open now)
Sun
24 hours
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Reviews from Web
She was very helpful and polite . I had a lot of questions and she was, she seemed more than happy to help me and walk me through the process.
Reply from Angela Taylor
June 15th, 2026 03:46 PM
I'm pleased to hear that you found my assistance helpful and polite, Jason. I'm grateful that I could answer your questions and guide you through the process. If you have any more inquiries in the future, please don't hesitate to reach out.
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April was professional and very personable. She knew what she was doing and communicated with us well. The process went as smoothly as it possibly could have.
Reply from April Barnes
June 15th, 2026 04:28 PM
Kenna, I'm grateful for your kind words and pleased to hear that you found the process smooth and my communication helpful. If there's anything more I can do for you, please don't hesitate to reach out.
Sabrena handled everything for us. It was seamless! I am so pleased that Sabrena is the one who handled this for us!
Reply from Sabrena Hughes
June 15th, 2026 01:21 PM
Teresa, I'm glad to hear that everything went seamlessly for you. It was my pleasure to handle the process and make it a positive experience for you!
If I had to sum it up in one sentence it would be this: Sabrena and Geneva make you feel like you're at home before you've even purchased your home. :)
Reply from Sabrena Hughes
June 15th, 2026 07:41 PM
John, I'm grateful for your kind words. It's wonderful to hear that you felt at home during the process with Geneva and me. Making you feel comfortable and supported is always my goal.
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Working with Vicki Estes and the Highlands Residential Mortgage team made our home purchase smooth from start to finish. Vicki was responsive, clear, and genuinely on top of every detail. She walked us through the Closing Disclosure and cash-to-close...
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Reply from Vicki Estes
June 15th, 2026 02:56 PM
Mohammad, I'm grateful for your kind words and pleased to hear that the process felt smooth and stress-free for you. It was my goal to provide clear and responsive communication at every step. Your recommendation means a lot, and I'm here if...
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Sammy Arellano
Sammy is the absolute best! He was able to accommodate my wishes and did so with no questions asked. He put in the work to ensure everything was what we needed and did so promptly with complete professionalism and ease. I would highly recommend...
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Reply from Sammy Arellano
June 15th, 2026 12:44 PM
Erica, I appreciate your wonderful feedback. I'm happy to know that I could accommodate your needs and provide a smooth experience. Thank you for recommending Highlands based on my service. If there's anything more I can do, please feel free...
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Great communication and just made the process so easy. They took care of everything she is great to work with
Reply from Sabrena Hughes
June 15th, 2026 05:54 PM
Kimberly, I appreciate your kind words about the communication and how smooth the process was. It was wonderful to work with you and ensure everything was taken care of!
It was easy and painless.
Reply from Stacy Bridges
June 15th, 2026 02:02 PM
Terry, I'm pleased to hear that your experience was easy and painless. If there's anything else you need, feel free to let me know.
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From the First phone call with Philip everything went Slowly and Quickly for a much stress free proces.
Reply from Philip Price
June 14th, 2026 12:43 PM
Richard, I'm happy to hear that the process felt stress-free for you. Balancing efficiency and care is important to me, and I'm glad it made a positive difference in your experience. If you have any further needs or questions, please don't...
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Communication was excellent and always responded to every question asked very quickly.
Reply from Lynsey Camp
August 3rd, 2026 04:05 PM
David, I'm grateful for your feedback on my communication. Ensuring quick responses to your questions is important to me, and I'm glad it made a positive difference in your experience. Thank you for the 5-star rating!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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