Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours
Fri
24 hours(Open now)
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24 hours
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Reviews from Web
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Reply from Cynthia Eason
July 16th, 2026 04:40 PM
Laura, I appreciate you taking the time to leave a review. If you have any specific feedback or additional thoughts you'd like to share about your experience, please feel free to reach out to me directly. Your input is valued and helps me continue...
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Robert was always available when I needed him. He went above and beyond answering all questions about homes, local market, mortgage rates and many nuances about living in the area. He was very helpful and instrumental in having a smooth process...
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Reply from Robert Carter
July 16th, 2026 04:33 PM
Aaron, I'm pleased to hear that I could assist you with your move and provide the information you needed about the local market and mortgage rates. It's great to know that my availability and support were helpful in making your transition smooth....
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Derek's attentiveness and responsiveness was excellent and enabled a smooth overall experience! I would say that Derek was the primary driver for my GREAT experience.
Reply from Derek Shaw
July 16th, 2026 03:07 PM
Jason, I'm glad to hear that my attentiveness and responsiveness contributed to your smooth experience. It was a pleasure being the primary driver for your positive journey with Highlands Residential Mortgage, Ltd. Thank you for sharing your...
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Very communicative. And on top of things even bought our rate down with extra money left over we didn't know about.
Reply from Lisa Burkes
July 16th, 2026 03:05 PM
Chad, I'm glad to hear that the communication was effective and that I could help secure a better rate for you. It's wonderful to know there were some positive surprises in the process! Thank you for sharing your experience.
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Awesome experience
Reply from April Barnes
July 16th, 2026 02:31 PM
Jonathan, I'm glad to hear you had an awesome experience. Thank you for your kind words!
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Chris and his team were excellent, answered all the questions I had and made the full process a breeze. My wife and I could not be happier!
Reply from Chris Fratta
July 16th, 2026 02:23 PM
I'm pleased to hear that you and your wife had such a positive experience, Zachary. It's great to know that we could make the process smooth and answer all your questions. If there's anything else I can assist with, please don't hesitate to...
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Thank you Joe & team for a smooth transaction and always keeping me in the lopop! My buyers had s great experience as well.
Reply from Joe Boggs
July 14th, 2026 04:02 AM
Thank you so much Vonda as we truly enjoy working with you.
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Rob was such an incredible person to work with! He made sure my wife and I were comfortable and informed at every step in our home buying. He was extremely attentive to any questions and comments as well as supportive through the entire process...
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Reply from Owner
August 15th, 2026 06:18 PM
Thanks for the awesome review...our clients’ happiness means everything!
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Rob was extreme pleasant to work with throughout our homebuying process. He was very attentive and supportive to each and every question, even the silly ones, and make sure that we were informed and comfortable with every step in the process....
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Reply from Rob Rothrock
July 16th, 2026 12:53 PM
Nicholas, I'm grateful for your kind words and glad to hear that you felt informed and comfortable throughout your homebuying process. It was my pleasure to support you and address all your questions. Thank you for recommending me!
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He is very knowledgeable and does everything right on time.
He is very accurate with numbers from start to end and he is pleasant to talk to.
I do recommend him to anyone.
Reply from Owner
August 15th, 2026 06:17 PM
Thanks for the excellent review...it was a pleasure helping with your mortgage!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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