Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours(Open now)
Wed
24 hours
Thu
24 hours
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Constant and clear communication
Reply from Linda Mister
October 8th, 2026 04:29 PM
I'm grateful for your kind feedback, Laticia. I'm pleased that the communication throughout your experience with me and the team at Highlands Residential Mortgage, Ltd. met your expectations.
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She was a tremendous help and upfront about everything. was very knowledgeable and upfront. the whole team was prompt and on top of everything
Reply from Mariia Bush
October 8th, 2026 08:43 PM
Joseph, I'm pleased to know that you found my assistance helpful and appreciated the transparency throughout your experience with me at Highlands Residential Mortgage, Ltd. It's great to hear that the entire team was prompt and attentive to...
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Overall a wonderful experience working with your team
Reply from Maria Barraza
October 5th, 2026 04:28 AM
Thank you so much for your kind words! It was truly a pleasure working with you. We're grateful for the opportunity to help with your home financing journey and are delighted to hear you had a wonderful experience with our team. Wishing you...
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One thing I would have preferred is to meet in person at least once, if not a couple times through the process rather than doing everything by phone or online.
Reply from Johnny Hinchey
October 7th, 2026 01:50 AM
I completely understand preferring some face-to-face interaction during the process. Sometimes we do not have that opportunity. However I always try to meet everyone at closing. During our pre closing call we talked about my scheduling conflict...
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Our great experience was made by making us feel like family. By genuinely listening and caring about our wants and needs made for a wonderful experience. All of our questions were expertly answered and explained in a way that we could understand....
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Reply from Leigh-Anne Wacker
October 7th, 2026 01:11 PM
I'm glad to know that you felt like family and had a wonderful experience, Michelle. At Highlands Residential Mortgage, Ltd., I strive to genuinely listen and address all your questions with care and clarity.
Great experience! Smooth sailing all the way. Mike took care of all the details. Communication was excellent. Thanks Mike!
Reply from Michael DeWitt
October 7th, 2026 05:26 PM
I'm glad to hear that everything went smoothly, Kate. It was a pleasure to handle all the details for you, and I'm happy that the communication met your expectations. Thank you for choosing Highlands Residential Mortgage, Ltd.
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Chris is the man. He works efficiently, very honest, experienced and always available. This was my first time purchasing a home and Chris made it so easy.
Reply from Chris Fratta
October 5th, 2026 01:42 PM
Michael, thank you! I'm looking forward to seeing the "finished product"! Enjoy your new home!
Jennie went above and beyond to make our dreams come true with this land/home purchase/financing
Reply from Jennie Daniels
October 4th, 2026 11:02 PM
Thank you Jennifer! You were Great to work with! I am glad everything worked out!
I hope you and your family will be very happy with your new home purchase! Best Wishes!
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Everything was explained well, and if i had any questions, they were addressed. bery friendly and professional service.
Reply from Skip O’Neal
October 6th, 2026 06:48 PM
I'm happy to hear that you found the explanations clear and felt comfortable asking questions, Harriett. Providing friendly and professional service is always my goal at Highlands Residential Mortgage, Ltd. Thank you for your kind words.
Great communication, and nice team to work with. Held our hand the whole process Start to finish.
Reply from Lauren Stamper | The Tish Ashley Te...
October 6th, 2026 04:49 PM
John, I'm happy to hear that you appreciated our communication and enjoyed working with the team. At Highlands Residential Mortgage, Ltd., it's important to us that you feel supported throughout the entire process.
111–120 of 80782
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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