Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours(Open now)
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24 hours
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24 hours
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Reviews from Web
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Amber kept in touch with us all through the process. Answered all of our questions and then some. She called back immediately if she was busy at the moment. Amber is the sweetest to work with, and felt like a friend when we were done and owned...
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Reply from Amber Keeton
August 5th, 2026 03:04 PM
Michelle, thank you for your kind words and wonderful feedback. I'm glad to hear that you felt supported throughout the process and that I could be of help with your questions. It means a lot to me that you consider me like a friend, and I...
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Matilde was amazing and made the whole process seamless!
Reply from Matilde Benavides
August 5th, 2026 02:35 PM
Cassie, I'm grateful for your kind words. It's wonderful to know that the process felt seamless for you. If there's anything more I can assist with, please feel free to reach out.
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What made my experience great, Daniel McCoy. Overall, he didnt make me feel like a number, like the previous company did. Daniel McCoy made me feel like I was important enough to stay in touch with, and helped me along through my construction...
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Reply from Daniel McCoy
August 5th, 2026 02:12 PM
Jeffrey, I'm pleased to know that you felt valued and supported during your construction loan process. It's important to me that my clients feel more than just a number, and I'm glad I could provide that experience for you. Thank you for sharing...
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Julie was fantastic at explaining the process and keeping us in the loop, and the rest of the team working with her was just as impressive.
Reply from Julie A Arnold
August 5th, 2026 05:20 PM
Chris, I appreciate your great review! It's good to know that you found the entire team impressive as well. If there's anything more you need, please feel free to reach out.
Julie is always great and gets the job done! Susan Gregory
Reply from Julie Arnold
August 5th, 2026 01:06 PM
Shannon, I'm happy to hear that you found my work effective and that I was able to get the job done for you. If there's anything else I can assist you with, please feel free to reach out. Thank you for your kind words!
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The electronic communications were challenging throughout. I often didn't receive the communications or they were addressed to my spouse or my responses weren't recorded/kept.
Reply from Deon Kapetan
August 3rd, 2026 02:02 AM
Hi Judith, I apologize for the issues you faced with electronic communications during the process. It's important to me that all communications are clear and accurately addressed, and I regret any inconvenience this caused.
Tracy and her team were very professional and made it smooth throughout the whole process.
Reply from Tracy Chairez
August 5th, 2026 12:57 PM
Mykayla, I appreciate your kind words. I'm glad to hear that you found the process smooth and professional. If you have any more questions or need further assistance, please feel free to reach out.
Bruce answered all my questions and was very quick to reply and move things along quickly on a tight close date. Would highly recombed recommend!
Reply from Bruce Calabrese
August 5th, 2026 12:08 PM
Reid, I'm pleased to know that I could assist you with your questions and keep the process moving smoothly. Thank you for your recommendation and for choosing Highlands Residential Mortgage, Ltd.
Leigh-Anne was a great communicator, offered excellent advice, was super fast and motivated to get our loan closed. Could not have asked for a better lender.
Reply from Leigh-Anne Wacker
August 5th, 2026 06:19 PM
Kimberly, I'm grateful for your kind words and pleased to hear that my communication and advice met your expectations. It's nice to know that the loan process was fast and efficient for you. Thank you for entrusting me with your lending needs....
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Jennifer cares went above and beyond for us. She and her team is excellent and I would highly recommend them.
Reply from Jennifer Coppola
August 5th, 2026 02:59 PM
Thank you for your kind words, Deborah. I'm happy to hear that you felt supported by me and my team. Your recommendation means a lot to us!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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