Golden Empire Mortgage, Inc, Bakersfield, CA
Bakersfield, CA
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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Michelle Ota has received a review with 5 star rating from Sharon C
Reply from Owner
May 22nd, 2026 08:24 PM
Thank you Sharon. It was a pleasure helping you both buy your next home. I am so happy for you and Ronnie. We are hear to answer any questions.
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This was our second time working with Michelle, and she was 10/10 with communication, making sure we got the best rate possible, and ensuring that we close on time and as quickly as possible. We are so grateful that she is so on top of everything!...
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Reply from Michelle Ota
May 5th, 2026 09:11 PM
I'm grateful for your kind words, Sharon. It's great to know that my communication and attention to detail made a positive impact on your experience. Thank you for trusting me again with such an important process. If you ever need further assistance,...
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Corbin Claypool
The entire process was smooth and everything worked out perfectly.
Reply from Corbin Claypool
May 5th, 2026 06:40 PM
Ricardo, I'm pleased to hear that the process went smoothly and everything worked out perfectly for you. Your positive feedback is truly appreciated. If there's anything else I can assist you with, please don't hesitate to reach out.
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My experience at ZABE mortgage was wonderful .Fidel was always so helpful with explaining everything.His team was phenomenal as well. Esmeralda and Aylin were both so very helpful when it came to making sure we had all our correct documentations...
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Reply from Fidel Dorado
May 1st, 2026 09:08 PM
Josue, we're grateful for your kind words and are pleased to hear about your wonderful experience. It's great to know that Fidel, Esmeralda, and Aylin were all able to assist you effectively. Making your dream a reality is what we strive for,...
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Walked us through the process and very detail for the financing. Very responsive and an overall excellent experience going with Frank as our loan officer!
Reply from Frank Salazar
May 4th, 2026 05:28 PM
I'm grateful for your positive feedback, Oscar. It's appreciated to know that you found my guidance detailed and the experience overall excellent. If you have any further questions or need assistance, please feel free to reach out.
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It was the whole team that truly made this a great experience. It was Aylin, Esmeralda, and Fidel who made this experience so easy and amazing. Everything was explained and shown to us in great detail. I never felt lost at any point throughout...
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Reply from Fidel Dorado
May 1st, 2026 06:06 PM
Ananda, we appreciate your kind words and are pleased to hear that Aylin, Esmeralda, and Fidel made your experience a positive one. It's great to know that everything was explained clearly and that you felt supported throughout the process....
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Easy snd smooth process. Everythingbwas managed well.
Just hoped that there was a bit more shopping around for better rate after the process was underway, as the market was fluctuating a lot during thta period.
Overall a good experience.
Reply from Milo Grecian
May 4th, 2026 04:37 PM
I'm grateful for your feedback, Ritika. I'm pleased to hear that you found the process easy and well-managed. I understand your concerns about the rates, and I appreciate your input. If there's anything more you'd like to discuss or if you...
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Very helpful with every step and quick to get things done!
Reply from John Thomas
May 1st, 2026 04:37 PM
Thanks Marisa enjoy your new home. It was a pleasure to help you for sure.
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great communication and very great staff
Reply from Hilda Payes
May 4th, 2026 02:32 PM
Thank you for the positive feedback, Fabian. I'm happy to know that you appreciated the communication and found the staff to be great. If there's anything more I can assist you with, please don't hesitate to reach out.
Every interaction had a positive outcome. Armando's team went above and beyond to solve every step regarldess if little or massive into the home owning process. They made it so simple to understand and take action. We will always remember the...
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Reply from Armando Novelo
May 4th, 2026 02:24 PM
Diego, I'm grateful for your appreciated feedback. It's great to know that my team and I could assist you effectively throughout the home buying process. Your recommendation means a lot to us, and we're happy to have made a positive impact...
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California. For more information, visit www.gemcorp.com.
Click GEM Mortgage Branches to view branch locations.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Time Zone
Pacific Standard Time (PST)