Golden Empire Mortgage, Inc, Bakersfield, CA
Bakersfield, CA
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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It made it great because the process was so smooth
Reply from Hilda Payes
March 2nd, 2026 06:56 PM
I'm pleased to hear that the process went smoothly for you, Jennie. If there's anything else you need or if you have more questions in the future, feel free to get in touch.
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This company takes care of everything from start to finish. They made this process easy and painless! I would highly recommend them to anyone.
Reply from Austin Behic
March 2nd, 2026 03:56 PM
It's rewarding to hear that the process was smooth and stress-free for you, John. Your recommendation means a lot to me. If you need any further assistance or have additional questions about your refinance, please feel free to get in touch.
She was very professional and informational. As well as patient and helpful. I never asked a question about the process of the loan that she couldn't answer. Heather, along with Abbie (the real estate agent that Heather suggested) were on top...
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Reply from Heather Hakes
March 2nd, 2026 06:54 PM
I'm grateful for your detailed review, Michelle. It's rewarding to know that you found the loan process professional and straightforward with my support. Your trust in my recommendations, including working with Abbie, helped ensure everything...
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Colleen is friendly. Her follow-up is great. She works very hard to get the loans to closing.
Reply from Colleen Stewart
March 2nd, 2026 08:44 PM
I’m pleased to know you had a positive experience, Nancy. It’s important to me to be both friendly and diligent in my follow-ups. Ensuring loans close smoothly is always my goal. If you need any more help or have further questions, feel free...
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Golden Empire Mortgage, Inc
Golden Empire Mortgage, Inc has received a review with 5 star rating from Bryce C
Communications was key during the whole process and every time there was an issue he was right there with options and solutions to keep moving forward, we're very please with everything and everyone that was part of this.
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Reply from Eric Jauregui
February 25th, 2026 10:13 PM
I'm glad to know that open communication was a significant part of your experience, Alberto. Offering solutions and options to keep everything on track is something I always aim for. It's great to hear that you were pleased with the process...
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Amazing transparency, constant clear communication during the entire process!
Reply from Thomas Louisignau
March 2nd, 2026 06:31 PM
Maintaining transparency and clear communication is something I prioritize in every interaction, Elizabeth. I'm pleased to know it made your experience with me positive. Should you have any questions in the future or require further assistance,...
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The entire team at GEM Mortgage is exceptional and complement each other as a fully integrated organization, with each member excellng at their specific responsibilities. From the perspective of years of working with mortgage brokers both professionally...
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The entire team at GEM Mortgage is exceptional and complement each other as a fully integrated organization, with each member excellng at their specific responsibilities. From the perspective of years of working with mortgage brokers both professionally...
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Concise and clear communication by the entire team. This company consistently delivers results!
Reply from Ryan World
February 27th, 2026 07:01 PM
I appreciate your feedback, Carla. It's rewarding to know that you experienced clear communication and consistent results throughout the refinancing process with my team. If there's ever anything else I can assist you with, please don't hesitate...
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California. For more information, visit www.gemcorp.com.
Click GEM Mortgage Branches to view branch locations.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Branch
Time Zone
Pacific Standard Time (PST)