Golden Empire Mortgage, Inc, Bakersfield, CA
Bakersfield, CA
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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Angel Santiago
Overall took longer than expected, from closing In February to end of the month to mid March. underwriting was horrible, nothing on Angels end.
Reply from Angel Santiago
April 6th, 2026 03:20 PM
Thank you for sharing your experience, Manuel. I understand the delays in underwriting were frustrating, and I appreciate your patience throughout the process. If there's anything more I can do to assist you, please feel free to reach out.
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Michael Oropeza
The communication how they work with you they are awesome people to work with
Reply from Michael Oropeza
April 6th, 2026 01:46 PM
It's wonderful to hear that the communication and collaboration met your expectations, Santos. I always strive to ensure a seamless experience for my clients. If you have any other questions or need assistance in the future, please feel free...
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Rene Arauz was great. He explained everything so that you can understand what is happening. He gives you updates as soon as he finds out. All around a great help and a very genuine and great person.
Reply from René Arauz- GEM Mortgage
April 2nd, 2026 05:26 PM
Thank you for your kind words, Ralph ! You and Lupita were a pleasure to work with. Very happy that
the right home became available at the best possible moment. I remain at your service. Blessings !
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Golden Empire Mortgage, Inc
Golden Empire Mortgage, Inc has received a review with 5 star rating from Maribel G
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I have worked with Fidel and Zabe 2x for loans and both times have been great experiences.
Just very easy to navigate start to finish
Reply from Gregory Cross
April 6th, 2026 03:36 PM
I'm thankful for your feedback, Jason. Knowing that the refinancing process felt easy is great to hear. If you ever have any questions or need assistance in the future, don't hesitate to reach out.
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Scott and Al were extremely pleasurable , knowledgeable, and kind. Absolute pleasure to work with.
Reply from Scott Gilman
April 4th, 2026 06:16 PM
I'm delighted to hear that you had a positive experience, Kevin. It was a pleasure working with you as well, and I'm glad our knowledge and kindness made your process enjoyable. If you have any further questions or needs in the future, please...
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Thank you
Reply from Milo Grecian
April 4th, 2026 05:24 PM
I appreciate your message and am glad I could assist you, Richard. If you have any more questions in the future or need further assistance with refinancing, please feel free to reach out.
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Communication was great for both myself and our buyer. Dave closed the loan super quick and was always availbale to answer my questions.
Reply from David Lesjak
April 1st, 2026 03:34 PM
Thank you so much Stephanie! It was a pleasure working with you and our mutual client. I’m glad I could help make the process smooth and be there when you both needed me. Looking forward to working together again soon!
Since our first meeting with Eric, we knew we would be in good hands. He was thorough and answered all of our questions and more. Communication was prompt and efficient. Eric and his team made sure we had everything we needed in a timely manner...
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Reply from Eric Jauregui
April 1st, 2026 08:27 PM
I'm truly pleased to hear that your experience was seamless and positive. Ensuring you have all the necessary information and meeting deadlines smoothly are always priorities. I'm glad the process went so smoothly for your loan and that we...
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California. For more information, visit www.gemcorp.com.
Click GEM Mortgage Branches to view branch locations.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Branch
Time Zone
Pacific Standard Time (PST)