FirstBank Mortgage, Franklin, TN
Franklin, TN
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Bree and the team did a great job! Very quick with responses to any questions!
Reply from Bree Shores Mortgage Team
August 10th, 2026 02:50 PM
I'm pleased to hear that you had a great experience with Bree and the team, Daniel. It's wonderful to know that their quick responses were helpful during your purchase process. Thank you for choosing FirstBank Mortgage!
Everyone was great to work with. Smooth closing
Reply from The Jason Lee Group
August 10th, 2026 03:14 PM
I'm pleased to hear that everything went smoothly for you, Kelley. Thank you for your kind words about working with us.
Very informative and on time with required documentation. The whole team under Teres leadership was attentive to our concerns and available to answer all of our questions.
Reply from Teresa Schmitt
August 10th, 2026 01:29 PM
Louis, I'm glad to hear that you found the information timely and the documentation process smooth. It's great to know that my team and I could address your concerns and answer all your questions. Thank you for highlighting our attentiveness!...
read more
Cecelia Hargrove was great to work with and provided us withsound advice throughout the entire process. She made herself available for asking our questions. We had a few as this was our first time buying real estate as a FSBO without involving...
read more
Reply from Cecelia Hargrove
August 10th, 2026 01:14 AM
Daryl, thank you for your kind words and review. You and Carla definitely deserve all the praise as you both did the heavy lifting during the loan process. Thank you for allowing FirstBank the opportunity to assist you. Here to help in the...
read more
for
FirstBank Mortgage - Jackson
FirstBank Mortgage - Jackson has received a review with 5 star rating from Brandie B
Cecelia Hargrove and FirstBank were great to work with in our recent purchase. She made herslf to answer questions and walk us through the steps as we were not using realtors and purchasing as FSBO. She attended the closing with us and answered...
read more
Reply from Owner
September 3rd, 2026 12:00 AM
That is so wonderful to hear, Daryl! We are so glad we were able to help! Congratulations on the new home!
Steve did a great job of keeping us informed, explaining some financila details to the underwriters, and was actually able to push up our claosing date.
Kim was very responsive and knowledgeable!
Very responsive, knowledgeable, and customer focused.
Reply from Owner
August 28th, 2026 01:43 PM
Thank you so much for leaving a kind review, Bonita! We appreciate you taking the time to share your thoughts and we hope to serve you again in the future!
Great communication
511–520 of 42020
About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433