FirstBank Mortgage, Franklin, TN
Franklin, TN
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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Reviews from Web
Consistent communication!!
Reply from The Jason Lee Group
August 26th, 2026 01:39 PM
Megan, I'm grateful for your feedback! It's great to know that the communication met your expectations during the process.
John Phillips made the mortgage process straightforward and stress-free from beginning to end. He was knowledgeable, responsive, and always willing to answer my questions. He took the time to explain each step clearly, kept me informed throughout...
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Reply from Owner
September 3rd, 2026 12:00 AM
Thank you so much for leaving a kind review, Janelle! We appreciate you taking the time to share your thoughts and we hope to serve you again in the future!
John and his team went out of their way throughout the whole process, even reaching out to other insurance and options on our behalf to ask questions or get quotes. Communication was fantastic!
Reply from Owner
September 3rd, 2026 12:00 AM
Thank you for leaving a positive review, Matthew! We are so happy you had a wonderful experience with us!
I'm so grateful for all their help! I would absolutely recommend them to any of my friends or family. These guys are seriously number one
Reply from Owner
August 28th, 2026 01:35 PM
Thank you for leaving a positive review, Andersson! We are so happy you had a wonderful experience with us!
The communication was excellent, and the entire loan process was handled very efficiently and professionally
Reply from The Jason Lee Group
August 26th, 2026 01:39 PM
I'm pleased to hear that you found the communication excellent and the loan process efficient, Andersson. Thank you for sharing your positive experience with us!
Kim stayed on top and actually looked out for our best. We appreciate all your help!
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Orly was great! Very responsive and also explained things to my level of understanding.
Reply from Orly Cohen
August 25th, 2026 08:59 PM
Thanks, Hayes! It was an honor to help you and Lily - Congratulations!
Rusty went above and beyond with our loan needs, answered all of our questions quickly, and was even available to us on the weekends. The rest of the team worked hard to have all of the paperwork completed and were available for any questions...
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FirstBank Mortgage - Franklin - Aspen Grove Dr.
Allison was amazing to work with! She was incredibly responsive, paid attention to detail and made the process seamless. I will be giving her information out to others!
Reply from Owner
August 28th, 2026 01:35 PM
We are thrilled to have been able to help, Tiffany! Thank you for sharing your positive experience with us.
Allison was amazing! Very responsive, helpful, attentive and actually cared. She went above and beyond and I have already given her contact information out to at least 3 others. Thank you Allison for being a true professional and setting the...
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Reply from Allison Gettys
September 15th, 2026 05:38 PM
Thank you so much, Tiffany, for your kind words. I'm truly grateful for the trust you've placed in me and for sharing my contact with others. It's wonderful to know that you felt supported throughout the refinancing process with FirstBank Mortgage....
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433