FirstBank Mortgage, Franklin, TN
Franklin, TN
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
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8 AM to 5 PM
Sat
closed
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closed
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Reviews from Web
Patrick and team went out of their way to communicate and make it a pretty seamless process even with us changing loan types mid-way.
The teamwork was great closing was very fast and smooth
Reply from The Brandon Burks Team
August 31st, 2026 04:01 PM
Thank you for your review, Bryan! Thank you for choosing us to be a part of your homeownership journey!
Gabe and his team were extremely professional and very efficient, they guided us through our home loan process from start to finish and helped us close on the house within 3 weeks!! They were easily approachable and were available to us through...
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Reply from Gabe Whitmer Team
September 23rd, 2026 04:25 PM
Thank you for recognizing our team’s effort—it means a lot! We’re so happy you felt cared for throughout the process! We're always here to help!
Zane Broadhead has received a review with 5 star rating from Kirsten G
Zane is always so personable, easy to communicate with and always a phone call away. We have used him twice and have enjoyed both experiences.
Better document orginazation
Reply from Bree Shores Mortgage Team
September 1st, 2026 08:19 PM
Hi Trong, thank you for your feedback. I appreciate you highlighting the area for improvement regarding document organization. Please reach out to me directly if there's anything more I can assist you with or if you have additional suggestions....
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Communicated well. Clear instructions on what was needed. Quick turnaround .
John and his team went out of their way throughout the whole process, even reaching out to other insurance and options on our behalf to ask questions or get quotes.
Reply from The John Phillips Team
August 27th, 2026 01:37 PM
Matthew, I'm glad to hear that you had a positive experience with my team and me. We strive to go the extra mile for our clients, and it's great to know that our efforts made a difference for you. If you need further assistance in the future,...
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Good communication, always answered questions kindly and thoroughly, took time to call and walk through everything for clarity. 10/10!!
Consistent communication!!
Reply from The Jason Lee Group
August 26th, 2026 01:39 PM
Megan, I'm grateful for your feedback! It's great to know that the communication met your expectations during the process.
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433