

FirstBank Mortgage, Franklin, TN
Franklin, TN

Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Derek was absolutely wonderful. He walked my client through the entire process step by step and went above and beyond to assist her every step of the way.
Wes handled everything and was available via email 24/7! We appreciate him putting up with us and getting us the best rate possible! Thank you Wes!
Reply from Wes Whitehead
August 31st, 2026 12:38 PM
It's great to hear that you appreciated my availability and efforts to get you the best rate, Ashlee. I'm thankful for your kind words and happy to have been able to assist with your cash-out refinance.
I just knew that my client woukd be in good hands , I would not have to worry about the loan process . It would be done efficiently and as easy as possible for my buyer !
have been using Dolan and Pam for 25 years and I have always gotten to the closing table with them. There may be bumps and bruises along the way, but we always somehow pull it together and get to the closing table and that's because don't let...
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The experience of buying a house was so much better than the previous time dealing with a lender. The process was smooth and easy to navigate. I felt like I could reach out with questions if I'd ever had any.
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Incredible customer service - she truly cared about helping us through the process, and that was made evident in the incredible attention and focus she maintained throughout the entire process. We have and will continue recommending Megan Wilson...
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you both were fantastuc . Very informative , knowledgeable and always courteous
Clay is the most helpful, most available and responsive mortgage officer we've ever worked with. We've used his services on two loans now and he took great care of us every step of the way! You can't do better than Clay Pierce!
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Celecia was incredible! She made this process simple and seamless. She was extremelyknowledgable and walked me thru the process every single step of the way. I could not be more pleased and couldn't have asked for a better lender. She is truly...
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Reply from Cecelia Hargrove
August 31st, 2026 06:52 PM
Caitlyn - thank you for your sweet review! You were absolutely fantastic to work with and I am so happy I had the opportunity to work with you. I hope you enjoy your new home and make many beautiful memories there. Take care and if I can do...
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Closed early and she answered questions in a timely manner
Reply from Sheila Greer
August 31st, 2026 04:42 PM
Thank you it was great working with you.
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433