FirstBank Mortgage, Franklin, TN
Franklin, TN
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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Reviews from Web
No loan process for us in 30 years..Any did a lot of "hand holding" because the changes in this process can be overwhelming. He treated us like a friend more than a customer, folks who can do that are unique in this business environment. He's...
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The team was great and very proactive!
Reply from Gabe Whitmer Team
September 23rd, 2026 04:23 PM
We’re thrilled to hear you’re happy—thank you!
They went above and beyond. Great communication and really cared. Made the process seamless and stress free for me. Highly recommend
Reply from Dolan and Pam Williams
September 1st, 2026 09:15 PM
Rachel is a great customer- Anything we needed she got for us fast- look forward in the future when the rates drop to refi her. Thank you so much
The John Phillips Team has received a review with 5 star rating from April S
Reply from The John Phillips Team
September 8th, 2026 12:39 PM
Thank you, April, for your positive rating. I'm grateful for your support and trust in FirstBank Mortgage.
Communication is important in the home buying process and that was very helpful in our home buying experience!
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I am not just a first time home buyer, I am also a realtor. I happily refer Weston to all of my clients and used his services for the purchase of my home. He is thorough and has consistent communication throughout the entire process. He was...
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Suzette Loggins, gave us her undivided attention through this whole process, She has been amazing to us and has explained everything the entire way. I would definitly work with her again.
Worked with the team several times and will continue to do so. Seamless process, quick responses, easy to manage status online, helpful team.
Reply from The Brandon Burks Team
August 31st, 2026 04:04 PM
Thank you, Sierra! We're so glad to hear you've had great experiences with our team and that the online process has been easy and convenient. We appreciate your trust and look forward to working with you again in the future!
Eduardo is always a rock star . He was easy to get ahold of, kept everyone updated, and made the whole process go smoothly from start to finish. As an agent, having a good lender on the other side makes a huge difference. I’d definitely work...
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Reply from The Brandon Burks Team
August 31st, 2026 04:03 PM
Thank you, Tony! We're so glad Eduardo was able to help make the lending process a smooth one for you. We appreciate your kind words and look forward to working with you again in the future!
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Clay was always responsive, no matter what day or time. He had so much patience with the buyer. it was a long process and he was there every step.
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433