FirstBank Mortgage, Franklin, TN
Franklin, TN
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
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Butler Duke Home Team
Communication
Promptness /responsive
Courtesy
Personal
Caring
Jennie, Tracie, and Allison ♥️
Reply from Butler Duke Home Team
December 29th, 2025 03:09 PM
Lisa, I appreciate your positive feedback and the recognition of Jennie, Tracie, and Allison. Communication and responsiveness are vital in the home-buying process, and knowing that you felt a personal and caring touch means a lot. If there's...
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Great comminucation.
Reply from Martin Bennett, "The Bearded Banker...
December 5th, 2025 03:54 PM
I'm pleased to hear that you found the communication to be great, John. Clear and effective communication is something I strive for with every transaction at FirstBank Mortgage. Thank you for taking the time to share your feedback.
Claiborne was personal, professional, and knowledgeable. The thing that I think set him apart from others is that he always responded immediately -- no matter the time of day -- to any inquiry I had. He realizes how unfamiliar with the process...
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Amy was very responsive and helped make the entire process smooth.
made Everything easy
Communication, knowledge, and clear expectations made the entire process very easy.
Reply from Gabe Whitmer Team
January 14th, 2026 08:28 PM
Thanks for letting us assist you with such an important purchase!
Always here to help!
Awesome experience with Kim! 10/10 recommend!
for
Todd Kabel
3rd loan with Todd. He does a great job and explains everything. Rates are competitive too.
Reply from Todd Kabel
December 4th, 2025 10:30 PM
Thank you, Bryan! Great working with you!
Everything went smoothly. Patrick was great to work with.
Reply from Owner
December 8th, 2025 03:57 PM
Thank you so much for leaving a kind review, Michie! We appreciate you taking the time to share your thoughts and we hope to serve you again in the future!
Your communications (both internal and external) need improvement.
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433