FirstBank Mortgage, Franklin, TN
Franklin, TN
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Chris is always the best to work with! From the start the process till the end Is absolutely the best experience! Truly appreciate all of his hard work and dedication for myself and my clients!
Reply from Chris Shoemake
December 10th, 2025 08:02 PM
Hey Brian, Thank you so much! You've been great to work with all these years too!
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Joy was fantastic! She got our loan done very quickly
Reply from Joy Malever
December 8th, 2025 10:08 PM
Tina, it was great to work with you. I appreciate your timely and quick responses to provide the contract items, so we were able to close on time. It was a team effort!
Bree and team were excellent! Our loan was difficult and stressful, frustrating at times. Communication between Bree and team could have improved my experience. However Bree's tenacity and thoroughness got it done and we walked away with exactly...
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Reply from Bree Shores Mortgage Team
January 30th, 2026 09:06 PM
Dana, I'm glad to hear that despite the challenges and stress, Bree's persistence and thorough understanding ultimately guided you through to a successful outcome. I appreciate your patience with the communication aspects, and I'm pleased that...
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Gabe and the team were fantastic to work with. They made the process smooth and stress free. I can't thank them enough for their help and guidence along the way.
Reply from Gabe Whitmer Team
January 14th, 2026 08:28 PM
It’s wonderful to hear your experience met your expectations! We strive to make this a stress free process and will always be here to help!
Cecelia consistently goes above and beyond to communicate clearly and provide the support needed to proceed toward a smooth closing.
Reply from Cecelia Hargrove
December 8th, 2025 02:44 PM
Thank you Cindy! It is always a pleasure to work with you and your clients and what a sweet closing with Matthew. So proud of him! Great teamwork all around - appreciate you and your can-do attitude.
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Great explanation of carious questions along the way. Organized and streamlined process. Smoothest house closing I've ever done!
Reply from Julia Wilson
December 8th, 2025 04:31 PM
It was SO wonderful to work with you! Thank you so much for being an amazing client! We are here if you ever need anything in the future.
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Megan is awesome to work with. She went above and beyond for me . 5 star service!
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Amy was very helpful and eager to make sure we had all the information necessary to get the loan approved on time.
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Communicative throughout the whole process. Charles was great, and he will go on my list of lenders for the future!
Reply from Charles Rice
December 8th, 2025 01:35 PM
Blake, Thank you for the kind words. It was an honor to be able to assist in the process. We continue to be here for any future needs or questions. Always here to help! The Charles Rice Team at FirstBank Mortgage
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Butler Duke Home Team
Communication
Promptness /responsive
Courtesy
Personal
Caring
Jennie, Tracie, and Allison ♥️
Reply from Butler Duke Home Team
December 29th, 2025 03:09 PM
Lisa, I appreciate your positive feedback and the recognition of Jennie, Tracie, and Allison. Communication and responsiveness are vital in the home-buying process, and knowing that you felt a personal and caring touch means a lot. If there's...
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433