FirstBank Mortgage, Franklin, TN
Franklin, TN
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Everything was smooth with no surprises. Whole team very responsive.
Reply from Martin Bennett, "The Bearded Banker...
December 29th, 2025 06:07 PM
It's wonderful to hear that everything went smoothly and without surprises, Christina. I strive to ensure a seamless process, and I'm pleased that the team's responsiveness made a positive impact. Thank you for sharing your experience, and...
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She listened and was quick.
Reply from Teresa Cepicky
December 29th, 2025 04:21 PM
Thank you! It was very nice working with you and Mrs W.
I love working with Juan, he's very professional
Simple, no hassle closing.
Reply from The John Phillips Team
January 15th, 2026 02:36 PM
Joel, I'm glad to hear you had a straightforward experience with your closing. It's always my goal to make the process as smooth as possible. If you have any further questions or need additional assistance, feel free to contact me. Thank you...
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Michael Wilson
Thank you!
Closed on time
Reply from The John Phillips Team
January 15th, 2026 02:35 PM
Misty, thank you for your feedback. I'm glad I could meet the timeline for your closing. Should you have any further questions or need assistance in the future, feel free to reach out. I'm here to help.
Teresa was great in answering all of my first time homebuyer questions. She also was wonderful in answering the phone whenever I called! Teresa knows her stuff and made sure that I ended up with the best loan for me.
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Reply from Teresa Schmitt
December 27th, 2025 10:22 PM
Ireland, I'm glad that I could assist with your first-time homebuyer questions and ensure you felt supported throughout the process. It's important to me to be accessible and provide the best guidance possible. I'm pleased to hear that you...
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Seamless experience, Kristin answered all our questions or referred us if she wasn't able to. It was a quick turnaround switching from a cash offer to a loan and we got it all done in time.
Reply from Kristin Lewis
December 29th, 2025 02:00 PM
I'm pleased to hear that your experience was seamless, David. It's great to know that the transition from a cash offer to a loan went smoothly and within your timeframe. Answering your questions and providing the necessary referrals is always...
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Surveys are annoying, weston made it simple
Kim was able to get the loan through all the steps in less than thirty days to close and was quick to respond to my inquirie. It was a fluid and painless process!
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433