

FirstBank Mortgage, Franklin, TN
Franklin, TN

Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Communicative, clear, fast
For our first home loan, Martin was really great at explaining every detail of the process and pricing, and answered questions really well, so I always felt like I understood what was happening and why each dollar amount was what it was. Not...
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Reply from Owner
March 10th, 2026 12:00 AM
We are thrilled to have been able to help! Thank you for sharing your positive experience with us.
Karen did a fantastic job assisting our clients with their mortgage. She was quick to respond, stayed on top of every detail, and communicated clearly with both me and our clients. Extremely proficient and a pleasure to work with.
Reply from Owner
March 9th, 2026 12:00 AM
Thank you for leaving a positive review, Lesley! We are so happy you had a wonderful experience with us!
FirstBank Mortgage - Mt. Juliet - 2738 N. Mt. Juliet Rd. has received a review with 5 star rating from Cassidy M
Very efficient and worked together on a quick close!
Mr. Wood was very attentive and just made everything very smooth and easy. I work a lot and it really helped that the majority of things were taken care of over the phone or email. That just made it super conveinant to go through the whole...
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This is the third time that I have used Chris and First Bank for purchasing a home. Chris is amazing. He is very helpful and answers any questions that you have, and keeps you updated throughout the entire process.
Reply from Chris Shoemake
February 2nd, 2026 03:10 PM
Thank you, Brandon, for letting me help you with buying your new home! It was great working with you again too!
This is the second loan scotty has done for us and each time has been a breeze! He is honest and straightforward.
Betty and her team took care of everything. It was a flawless closing. Looking forward to the next closing with Betty
Very responsive and communicated every step of the process.
Reply from John Burkeen
February 2nd, 2026 04:06 PM
Thank you Jon, I appreciate you!
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433