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FirstBank Mortgage in Franklin, TN

FirstBank Mortgage, Franklin, TN

Franklin, TN
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Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • A
    Alan R
    HENDERSONVILLE, TN
    Posted on February 28th, 2026 01:17 PM
    Joe always answered my calls or texts quickly. Clear communication and expectations for a smooth closing.
    Reply from Joseph A. McNamee
    April 27th, 2026 06:21 PM
    I'm grateful, Alan, for your positive feedback. It's nice to know that my responsiveness and clear communication helped provide a smooth closing experience for you. Thank you for recognizing these efforts.
  • A
    Andrea W
    SPRING HILL, TN
    Posted on February 28th, 2026 01:09 PM
    Plain and simple - he got the deal done!!
  • W
    Wendy T
    CLEVELAND, TN
    Posted on February 28th, 2026 04:13 AM
    Gabe and his team were so wonderful to work with. They were encouraging and reassuring through the process. They were quick to answer any questions we had and helped us when a problem arose. They even got us to closing a week early!
    Reply from Gabe Whitmer Team
    April 1st, 2026 04:14 PM
    We’re so glad you had a great experience. Thanks for taking the time to share it! Always here to help.
  • C
    Carl H
    CLEVELAND, TN
    Posted on February 28th, 2026 12:41 AM
    No comment
    Reply from Gabe Whitmer Team
    April 1st, 2026 04:13 PM
    Thank you for the five stars, Carl!
  • W
    William H
    HELENA, AL
    Posted on February 27th, 2026 07:32 PM
    Daniel and his team make the mortgage process seamless as usual. This is the 4th time we have used Daniel and every time is better than the last. He knowledge, guidance, and expertise are unmatched!
    Reply from Daniel Pate
    March 2nd, 2026 02:15 AM
    Thanks Mark! We wish you & Megan many memories in your new home & thank you for choosing The Daniel Pate Team here at FirstBank for your mortgage advisement!
  • H
    Hannah P
    Sevierville, Tennessee
    Posted on February 27th, 2026 07:28 PM
    Jennifer, Kim & Angie were all such a pleasure to work with! They were so helpful and very responsive. Thank you ladies!
    Reply from Jennifer Pickel
    February 27th, 2026 07:36 PM
    Hope to work together soon, thanks for making our entire transaction seem effortless!
  • M
    Melissa N
    CHATTANOOGA, TN
    Posted on February 27th, 2026 06:29 PM
    Great communication and very easy to work with. Extremely helpful for a first time home purchase.
    Reply from Derek Berry
    March 3rd, 2026 04:24 PM
    Congrats on purchasing your first home Melissa! We appreciate you trusting us to make this happen for you. You had a great team all around!
  • K
    Kathy P
    Posted on February 27th, 2026 03:05 PM
    Dolan and Pam Williams has received a review with 5 star rating from Kathy P
    Reply from Owner
    March 23rd, 2026 04:35 PM
    Kathy was a great customer to work with. We look forward to work with her in the future. Thank you
  • K
    Kathy P
    HUNTSVILLE, AL
    Posted on February 27th, 2026 03:05 PM
    Great communication and on-time process!
    Reply from Dolan Pam Williams
    April 17th, 2026 03:02 PM
    Ms. Kathy Was great to work with. She was so nice. We look forward to working with her in the future when the rates drop for a refi. Thank you so much
  • J
    Joshua G
    DICKSON, TN
    Posted on February 27th, 2026 02:00 PM
    Martin is always great at communicating what is needed and when it is needed. He kept everything moving forward even when I was slow to get documentation back to him. He does everything within his control to get the best rate and lowest processing...
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    Reply from Martin Bennett, "The Bearded Banker...
    February 27th, 2026 03:00 PM
    Your review is much appreciated, Joshua. I'm glad that my communication and ability to keep things on track were helpful to you, even when there were delays. I strive to secure the best rates and keep processing costs minimal for my clients....
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    About
    Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Central Standard Time (CST)
    Disclaimer
    Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433