FirstBank Mortgage, Franklin, TN
Franklin, TN
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
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Business Hours
Fri
8 AM to 5 PM
Sat
closed
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closed
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Reviews from Web
I had a great experience working with FirstBank for my recent home purchase. From the start, the communication was clear, and the entire process was handled with a high level of professionalism. Lane and Whiteney were incredibly helpful throughout...
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Reply from Owner
May 9th, 2026 12:00 AM
Hello, Jayson! We appreciate your positive feedback about your experience. We take pride in serving our customers-thank you for trusting us!
Working with Teresa and her team on my mortgage and VA loan was an amazing experience! They are very knowledgeable, supportive, responsive and friendly. Highly recommend, this was a terrific customer experience. thank you
Reply from Owner
May 9th, 2026 12:00 AM
Thank you so much for leaving a kind review, Shawn! We appreciate you taking the time to share your thoughts and we hope to serve you again in the future!
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⭐️⭐️⭐️⭐️⭐️ Working with Charles on our home loan through FirstBank was a great experience. He was always available no matter the time-answering texts, emails, and phone calls quickly and thoroughly. You could tell he truly cared and was attentive...
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Reply from Charles Rice
March 30th, 2026 12:22 PM
Justin, Thank you for the vote of confidence! We were incredibly honored to help you in the mortgage process with the purchase of your new home! Wishing you every blessing as you move and get established. Please know that we continue to be...
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Very personable and knowledgeable. She made home financing experience very enjoyable and simple.
Reply from Kristin Lewis
March 27th, 2026 01:25 PM
It's great to know that you found the home financing process enjoyable and straightforward, Robert and Sherri. I aim to bring both a personal touch and expertise to every interaction. Congratulations on your marriage AND your new home. I hope...
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The Jason Lee Group has received a review with 5 star rating from Karrie D
Reply from Owner
September 12th, 2026 12:55 AM
Thank you for the great rating, Karrie! Your support means a lot to me.
As first-time homebuyers, we were a little nervous, but the Jason Lee Group made the entire process feel easy and stress-free. They were friendly, patient, and kept us informed every step of the way. We’re so thankful for their guidance and...
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Reply from The Jason Lee Group
March 26th, 2026 02:34 PM
It's great to hear that you felt at ease as first-time homebuyers, Christopher. I aim to provide a friendly and patient approach, ensuring you're well informed throughout the process. Your recommendation means a lot to me—thank you for sharing...
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We are thankful for Charles and his team that is always available and excited to serve whoever brings him a lead whether big or small. He has a sweet spirit about him of servanthood.
Reply from Charles Rice
March 26th, 2026 02:33 PM
Penny. Thank you so much for the kind words. It is an honor to assist you and your homebuyers! We deeply appreciate your commitment to seek out the best for each one of them! We are always here to help!
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She is great! Kept me updated on everything and our closing went smooth and easy!
Reply from Julia Wilson
March 26th, 2026 07:47 PM
It was wonderful working with you! Thank you for all you did to help through the process!
Gabe made what seemed to be impossibl-possible and from the surgery table. His commitment and dedication to his customers is unmatched.
Reply from Gabe Whitmer Team
April 1st, 2026 04:56 PM
Hi Melissa! Thank you for your trust during this process, we are always here to help!
Fantastic mortgage company to work with! They kept everyone informed, stayed on top of deadlines, and made the entire process smooth for my clients and me. Highly recommend.
Reply from Chris Shoemake
March 27th, 2026 03:31 PM
Thank you Brittany! I look forward to working with you more very soon!
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433