FirstBank Mortgage, Franklin, TN
Franklin, TN
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
The team did a great job of simplifying teh process.
Reply from The John Phillips Team
April 24th, 2026 01:08 PM
Cory, I'm pleased to know that we could simplify the process for you. It was my goal to make your experience as straightforward as possible. If you have any further questions or need assistance, feel free to reach out.
The process was efficient, which I appreciated. Communication was constant, so I knew what to expect and what the next step was. Claiborne and everyone involved with the process was easy to talk to. I would recommend anyone to Claiborne!
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Reply from Claiborne Potter
April 6th, 2026 03:29 PM
It was my pleasure, Janie! Happy to help and look out for my people!
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Matt stayed on top of everything and was so easy to work with. I didn't have to worry about what next steps were or timeline as he kept me updated through the whole proces.
Cecelia always goes the extra mile to show compassion and share her knowledge and perfect loan products with each client I send her. From beginning application to the closing table her care for the client and process are always in full bloom!...
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Reply from Cecelia Hargrove
April 1st, 2026 04:12 PM
Thank you Regina for your kind words and it is always an honor and privilege to work with your clients and we strive to take good care of your referrals. And you also go the extra mile and take such good care of your clients, so definitely...
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The Campbell Home Team has received a review with 5 star rating from Jessica C
Very easy to work with and communication was great!
Cecelia was very helpful explaining all the details with me and repeating information on any items I had questions on. She was responsive and always prepared to help.
Reply from Cecelia Hargrove
April 1st, 2026 04:14 PM
Thank you for your kind words Caspian and it was such a joy to work with you! I am so proud to see you become a homeowner and I wish you all the best as you begin this chapter of your life! Take care and I am always here if you need anything...
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Matt was very responsive throughout the entire process and constantly communicated with all of the parties involved.
Reply from Matt Wood
April 1st, 2026 02:42 PM
Brandon, thank you for sharing your experience!
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Kim and her team was fabukous fabulous to work with .
Even though the appraisal came in low Kim and her team worked with us and my client to help us come with a workable solution .
Reply from Kim Coker
April 15th, 2026 12:27 PM
Melissa, I'm grateful for your kind words about my team and me. I'm glad we could help find a workable solution despite the appraisal challenges. Thank you for trusting us with your purchase at FirstBank Mortgage.
Fantastic communication and got my clients to the table smoothly
Reply from The John Phillips Team
April 24th, 2026 01:08 PM
Melissa, I'm pleased to hear that the communication helped guide your clients smoothly to the table. It's always my goal to ensure a seamless experience. Thank you for trusting FirstBank Mortgage!
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433