FirstBank Mortgage, Franklin, TN
Franklin, TN
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Friendly, professional, knowledgeable. Exceptionally easy process from application through closing. Helped me find the perfect lending solution for buying my new home.
Reply from The Jason Lee Group
April 2nd, 2026 02:59 PM
I'm glad to hear that your experience was smooth and successful. It was my pleasure to assist you in finding the ideal lending solution for your new home. Your comments about the process being friendly, professional, and knowledgeable mean...
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The Jason Lee Group has received a review with 5 star rating from Bailey D
Reply from Owner
September 12th, 2026 12:55 AM
Thank you for giving us a perfect rating, Bailey. I appreciate your support and am glad you had a positive experience with us.
bc they are nice and they communicate alot on everything and if you have any questions they always get back to you as soon as possible with a answer to your question
Reply from The Jason Lee Group
April 2nd, 2026 01:10 PM
I'm glad to hear that you found the communication helpful and timely, Bailey. Ensuring that your questions are answered promptly is a priority for me. Thank you for sharing your experience. If there's anything else you need, feel free to reach...
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It was one of the easiest closings I have had and the communication from the team was great. Every response was fast, and the e-signing process made it very easy.
Reply from Gabe Whitmer Team
May 13th, 2026 07:28 PM
Thank you for this kind feedback, Barry! We are so glad we could help!
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Stephen was great, highly responsive, and ran a smooth process
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Mr. Ross was very friendly and communicative. I felt As though he truly cared. He was quick to reapond to messages . He kept us informed of our options and was considerate of our short timeline.
Reply from David Ross
April 2nd, 2026 03:34 PM
I'm pleased to hear that you felt genuinely cared for throughout the process, Anna. Being friendly and communicative is important to me, and I'm glad I could effectively keep you updated and respond promptly. Thank you for trusting me with...
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Thanks for Patrick for helping us with this loan. He is really patient and responsive. We can't do this Without his effort. Greatly appreciated for your help.
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FirstBank Mortgage - Jackson
FirstBank Mortgage - Jackson has received a review with 5 star rating from Anna B
As first time home buyers, it can be a hassle to try to figure things out. Mr. Shoemake was a big help with giving advice, and walking us through the process. He would even help us to gind find more affordable options.
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Reply from Chris Shoemake
April 2nd, 2026 08:45 PM
Thank you Jericho! I really enjoyed helping you and your wife on buying your first home!
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433