FirstBank Mortgage, Franklin, TN
Franklin, TN
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM(Open now)
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Reviews from Web
Andy took care of business and got the loan approved in a timely manner.
Cecelia explained every step of the mortgage process to us in great detail, answering all of our questions quickly and thoroughly. She was always helpful and always looking out for us! We were so grateful for her hard work, kindness, and expertise...
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Reply from Cecelia Hargrove
April 10th, 2026 09:00 PM
Jon - thank you so much! You and Ashleigh were absolutely wonderful to work with and you did a fantastic job as first-time buyers! Thank you for allowing FirstBank the opportunity to help you purchase your first home. I hope you both have many...
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Zach Nelson is the best and made the process as easy as possible!
Reply from Gabe Whitmer Team
May 13th, 2026 07:36 PM
We are so glad to have Zachary on our team, thank you for the five stars Emily!
Great experience.meaning no Hiccups..
Reply from Leola Boudreaux
June 18th, 2026 10:59 AM
Thank you so much it always a pleasure to do you loans Mr. Taylor you allow and trust me with ALL of your financing needs
They communicated through every step of the loan process. They took great care of us. Totally easy process.
Reply from The John Phillips Team
April 24th, 2026 01:11 PM
Elizabeth, I'm grateful for your kind words about the loan process with us. It's nice to know that our communication and care made everything easy for you. If you have any other questions or need assistance, please don't hesitate to reach out....
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My husband Mr. Hunter Burkhalter wrote a detailed review which sad to report unfortunately that I too echo in his statement review, so please re-review his submission to understand better about how I (and we) think improvement is possible....
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Communication with underwriters could be improved. We shouldn't be verifying simple information like addresses right at the end of the process.
Reply from Orly Cohen
April 13th, 2026 01:25 PM
Thanks, Alec - noted and passed on. I hope you love your home!
Teresa was a godsend!
Reply from Teresa Schmitt
April 10th, 2026 06:27 PM
Jillian, I'm grateful for your wonderful feedback. Knowing that I could support you during your mortgage process is truly meaningful. Thank you for choosing FirstBank Mortgage, and I'm here if you need assistance again in the future.
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Both Kim and Kelly were very helpful and took the time to explain things. When I had a question they were very pompt to respond (sometimes to prompt - for example later at night and weekends). I liked the online apps that were available they...
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Reply from Kim Coker
April 15th, 2026 12:18 PM
Thank you, Troy, for your kind words and for sharing your experience. I'm pleased to hear that both Kelly and I were able to assist you effectively and that you found our online tools easy to use. It's great to know you're considering FirstBank...
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Thank you ! !
Reply from Daniel Pate
April 10th, 2026 01:46 PM
It was a pleasure working with you & Andre on your purchase! Thank you for choosing The Daniel Pate Team here at FirstBank for your mortgage advisement!
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433