

FirstBank Mortgage, Franklin, TN
Franklin, TN

Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM(Open now)
Fri
8 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Teresa Cepicky is the ONLY lender that I refer my clients to. She has delivered nothing but excellent results no matter how complex the deal was. My trust in her professionalism and ability to get the deal to the closing table is 100%.
Reply from Owner
January 8th, 2026 12:00 AM
Thank you for leaving a positive review, Lisa! We are so happy you had a wonderful experience with us!
Very helpful always available. Incredibly patient and informative with all of my questions.
Reply from Owner
June 8th, 2026 12:00 AM
That is so wonderful to hear, Bradley! We are so glad we were able to help! Congratulations on the new home!
We worked with Kim Moon for almost a year while searching for our home, and we had a wonderful experience throughout the entire process. She was incredibly responsive via both email and text message, no matter the time of day, especially when...
read more
Ease of whole process
Reply from Teresa Schmitt
May 7th, 2026 10:07 PM
Robert, I'm glad to know that you found the process easy. It was a pleasure assisting you with your mortgage needs. Thank you for your feedback and the 5-star review!
Gabe and his whole team at First Bank were incredible to work with! They are very committed to customizing and making the loan process as simple as possible. As a first time homebuyer, I couldn’t have imagined as good of an experience as I...
read more
Reply from Owner
May 11th, 2026 10:31 PM
Hello, Aaron! We appreciate your positive feedback about your experience. We take pride in serving our customers-thank you for trusting us!
Gabe and the whole team at First Bank were fantastic to work with! Extremely helpful and quick to respond starting with the first consult. As a first time homebuyer, I couldn't have asked for a better experience!
Matt is a great help during the process; as well as the rest of the team in the office and the recommendations he gave for other services were great to work with. All the way through the process he was happy to get any answers for questions...
read more
Reply from Matt Wood
August 14th, 2026 01:51 PM
Scott, I'm pleased to hear that you found my assistance and the team's support valuable throughout the process. It's important to me that you received timely answers, even while I was on vacation. Thank you for your kind words and for trusting...
read more
My case had a few curveballs, but when things happened, she knew what to do to get back on track. So easy to work with, and communication was always quick!
when ever we had questions or needed any help Tony answered right away. Plus even now that the loan is closed if we have questions Tony answeres right away.
Communicated well, answered our many questions and walked us through every step.
1611–1620 of 42055
About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433