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FirstBank Mortgage in Franklin, TN

FirstBank Mortgage, Franklin, TN

Franklin, TN
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Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • N
    NICOLAS P
    DALTON, GA
    Posted on May 15th, 2026 07:42 PM
    He was honest and caring.
  • C
    Chad S
    BOWLING GREEN, KY
    Posted on May 15th, 2026 04:24 PM
    Claiborne was very knowledgeable and quick to respond to any questions. Great guy!
  • J
    Jessica C
    OOLTEWAH, TN
    Posted on May 15th, 2026 02:14 PM
    Friendly staff, easy transaction, great communication. Fast processing time.
    Reply from Gabe Whitmer Team
    June 24th, 2026 04:36 PM
    Thank you for your five-star review! We strive to be timely and friendly and are so grateful those efforts reflected in your experience.
  • D
    Denise B
    ASHLAND CITY, TN
    Posted on May 15th, 2026 02:00 PM
    Teresa always shows up to do business, and she finishes what she starts. She takes great care of my clients and is responsive to them and me. She is knowledgeable and keeps everyone in the loop, updated on progress or problems. She is a problem-solver...
    read more
    Reply from Teresa Cepicky
    May 15th, 2026 02:10 PM
    Thank you for your kind words! It is great to work alongside you as we serve these families and get them to a better place.
  • G
    George S
    HAZEL GREEN, AL
    Posted on May 15th, 2026 01:56 PM
    Very fast, good rates, and good commun that made a stressful out-of-state move easier.
  • M
    MARIBEL B
    DALTON, GA
    Posted on May 15th, 2026 01:53 PM
    I like that I was updated and well explaine.
  • P
    Patricia L
    JASPER, TN
    Posted on May 15th, 2026 01:48 PM
    efficient, polite, kind, and personable, diligent, thorough… Just amazing! The steadfast forward motion with calm leadership gave a sense of assurance and peacefulness.
    Reply from Chris Shoemake
    June 4th, 2026 08:05 PM
    Thank you for the kind works! I'm so glad you found a great home and thank you again for letting me help you with your financing!
  • L
    Larry D
    DICKSON, TN
    Posted on May 15th, 2026 12:55 PM
    The overall performance of First Bank was very good
    Reply from The John Phillips Team
    May 19th, 2026 01:20 PM
    Larry, I'm glad to hear that you had a positive experience with FirstBank Mortgage. If you have any further feedback or questions, feel free to reach out. Thank you for your trust in our team!
  • J
    Jessica N
    CHATTANOOGA, TN
    Posted on May 15th, 2026 12:46 PM
    Smooth process, very communicative and make it easy!
    Reply from Derek Berry
    May 15th, 2026 10:37 PM
    Appreciate the kind words! We loved getting the opportunity to work with you all again. Congrats on the new home!
  • T
    Tim T
    Ecru, MS
    Posted on May 15th, 2026 12:19 PM
    Easy to work with - very responsive, communicates well.
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    About
    Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Central Standard Time (CST)
    Disclaimer
    Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433