

FirstBank Mortgage, Franklin, TN
Franklin, TN

Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Working with Patrick Jones and his team on our mortgage loan was an outstanding experience from start to finish. They were extremely professional, attentive, and always available to answer questions and guide us through the process. Their communication...
read more
Reply from Owner
June 4th, 2026 06:42 PM
Thank you so much for leaving a kind review, Justin! We appreciate you taking the time to share your thoughts and we hope to serve you again in the future!
Joy was very insightful and had great communication.
Reply from Joy Malever
May 20th, 2026 12:45 PM
Thank you for letting me help you with your home purchase. It was a pleasure working with you both and I am so excited for you. Enjoy your beautiful new home and I am here to answer any questions you have going forward too.
Megan is very knowledgeable and super helpful highly recommend. She kept us informed and communicated well
Reply from Megan Wilson
May 20th, 2026 03:21 PM
I'm glad to hear that you found my knowledge and communication helpful throughout your process. Keeping you informed every step of the way is important to me. Thank you for recommending my services at FirstBank Mortgage!
Julia, Jennifer, and Kim were incredibly knowledgeable, easy to communicate with, and truly on top of everything throughout the process. They guided us every step of the way and made everything feel simple and stress-free. We would absolutely...
read more
Very attentive to our needs and replied timel.
Megan was the best loan officer I have worked with. We found a house we fell in love with my daughter had been working with her on her purchased. Applied online and was contacted right away. She stay up with me late and had my preapproval that...
read more
Reply from Megan Wilson
May 20th, 2026 03:19 PM
Liz, I'm pleased to hear that you had such a positive experience working with me. It's appreciated to know that I could assist you promptly and support you throughout the loan process. Thank you for your kind words and recommendation. If you...
read more
Pleasant experience overall
Reply from Derek Berry
May 21st, 2026 03:13 AM
Glad I could play a small part in this next chapter for your family!
helped us navigate through the process of buying our home. She was fantastic.
Reply from Bree Shores Mortgage Team
July 16th, 2026 06:11 PM
Tina, I'm glad I could help you navigate the home-buying process. Your kind words mean a lot, and I'm grateful to have been a part of your journey with FirstBank Mortgage.
Extremely easy to work with!
Reply from Kim Moon
June 15th, 2026 04:31 PM
Thank you!
Professional. Kept us informed throughout the process
1521–1530 of 42055
About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433