

FirstBank Mortgage, Franklin, TN
Franklin, TN

Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Sue Ratchford and the entire team were wonderful I highly recommend this organization for all your mortgage needs
Early in the loan process, Lea works with clients to improve their credit score and get them in a better position to lower their rate at closing.
Very efficient and transparent process
Reply from Owner
February 7th, 2026 12:00 AM
Thank you for your kind words, Patrick! So glad our team could help. Congrats on your new home!
Had no hiccups with our loan processing which is rare and the the process so easy and quick!
Reply from Owner
June 6th, 2026 12:00 AM
Thank you so much for leaving a kind review, Terry! We appreciate you taking the time to share your thoughts and we hope to serve you again in the future!
Communication is always clear and timely with Teresa and Holly. They are my first lender choice to recommend.
Reply from Teresa Schmitt
May 26th, 2026 06:57 PM
Beth, I'm grateful for your kind words about the clear and timely communication you experienced with Holly and me. I'm pleased to know we are your first choice to recommend as a lender. You are a delight to work with! Thank you for your trust...
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Brian was very professional, and he did an awesome job of guiding my first-time homebuyer clients through the loan process.
Derek took amazing care of our clients. He is extremely responsive, professional , and made the loan process extremely smooth from the initial consultation all the way to the closing table. Highly recommend Derek!
Reply from Derek Berry
June 1st, 2026 04:07 PM
Thank you for trusting us with your clients! It's always great helping them get into new homes!
"The closing was flawless from start to finish. Matt communicated exceptionally well with both me and my clients, ensuring everyone stayed informed throughout the transaction. He also took extra time to thoroughly explain every detail of the...
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Reply from Matt Wood
May 26th, 2026 03:23 PM
Wes, I'm really glad to know that the closing process went smoothly and that communication was effective for everyone involved. Ensuring first-time home buyers feel comfortable and confident is something I prioritize. Thank you for sharing...
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Debbie was extremely helpful and the process couldn't have gone smoother. Very appreciative for Debbie and all her efforts during our loan process.
Eduardo Macias has received a review with 5 star rating from Alba H
Reply from Owner
June 2nd, 2026 03:21 PM
Thank you for your rating Alba!
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433