FirstBank Mortgage, Franklin, TN
Franklin, TN
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Customer service was great claiborne potter and Shannon Roberson made the whole process so smooth fo me
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Julia and the First Bank team was amazing to work with! They were attentive to my every need and concern. Every step of the process I was involved and felt a sense of peace and assurance from the beginning to receiving the keys to my new home....
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Reply from Julia Wilson
June 17th, 2026 03:02 PM
You were such a joy to work with Ms. Paula!! Thank you for all your help throughout the process. We are here if you need anything in the future!
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Orly goes above and beyond and is so quick to respond, help, and communicate. She and Jordon were extremely helpful and I will recommned them and use them again
Reply from Orly Cohen
June 17th, 2026 02:11 PM
Thank you so much, Sara! It was such a pleasure to help you! You had patience and waited until just the right thing worked out - enjoy it!
Perfect service
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Kathy was extremely helpful and thorough with us throughout the whole experience!
Reply from Kathy Hollis
June 17th, 2026 03:30 PM
Thanks, Robert! I enjoyed working with you and Krisitn. Hope you thoroughly enjoy your new home!
The Kim Moon Group has received a review with 5 star rating from Schonna E
Reply from Owner
July 6th, 2026 12:00 AM
Schonna, we appreciate the five star review!
Joe was very professional and helpful throughout the entire process.
because of Lane and his team.
The Jason Lee Group has received a review with 5 star rating from Jason S
Reply from Owner
June 16th, 2026 04:05 PM
Hello Jason, Thank you for leaving the positive review.
Jason was helpful and very easy to work with. Crysta was also pleasent to work with - and helpful coordinating requests from underwriting.
Reply from The Jason Lee Group
June 16th, 2026 02:46 PM
I'm grateful for your kind words, Jason. It's wonderful to hear that you found both myself and Crystal helpful during the process. We strive to make everything as smooth as possible, and your feedback means a lot to us.
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433