
First United Bank Mortgage Group, Plano, TX
Plano, TX

Getting a mortgage should fit your life. At First United, we sit down and really get to know you. We answer your questions and ask some of our own so we can best understand your unique situation. And, unlike most lending companies, we house... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
JD is absolutely outstanding. He helped us secure the best possible rate and made the entire process smooth and stress-free from start to finish. His communication is exceptional — he clearly explained what was needed, stayed on top of every...
read more
Everything about the process of getting a loan was accomplished in such a professional manner by Debbie and her team!
Reply from Debbie Robinson
March 4th, 2026 04:59 PM
Robert, I'm pleased to hear that you found the loan process professional and smooth. It was a pleasure assisting you, and I'm glad my team and I could meet your expectations. If you have any future questions, feel free to reach out.
In between meetings so sound this real quick but would love to provide full feedback when time allows - Rohan is the BEST!
My rate was locked and I wasn't aware of this. communication was not that great and If I had it to do over I would have somewhere else
Reply from The Haffner Team
February 5th, 2026 07:02 PM
Hi Dianna, Thank you for your review. We are truly sorry to hear that your experience did not meet your expectations. We pride ourselves on being honest and upfront with our customers. I am sorry you felt like our communication was not great...
read more
Kevin and his team were extremely responsive and answered any and all questions we had!
Reply from Kevin King
March 6th, 2026 05:05 PM
I'm glad to hear that you found my team and me responsive during your experience, Zach. It's important to me that all your questions are addressed thoroughly. If you have any more inquiries or need further assistance in the future, please feel...
read more
Even and her team cared. Thats very nowadays.
Response time was above and beyond. I absolutely loved my experience.
Very professional and proficient at their jobs. Everything they told me would happen, happened down to the exact date. I call that EXCELLENCE. Thank you Hudgins Team - Job Well Done.
Reply from Hudgins Team - First United Mortgag...
February 5th, 2026 10:54 PM
Gary, it's great to know that everything unfolded precisely as promised and that you consider our work to be excellence. I appreciate your acknowledgment of the Hudgins Team's professionalism and proficiency. Thank you for your kind words and...
read more
Not only Cheryl, but Jessica and Amanda really did their part in moving this along!
Our thanks to you al.
Paul and Rita
Reply from Cheryl Koontz
February 20th, 2026 02:40 PM
Thank you so much for your loyalty and your friendship over the years. Always a pleasure and we love seeing you. Come back by soon.
Eddie is the best! He is always available to answer all of our questions and made sure we didn't miss any deadlines. He also explained everything thoroughly. We loved working with Eddie and look forward to continuing working with him!
Friendly, compassionate and professional!
Reply from Gus Moreland - First United Mortgag...
February 5th, 2026 12:48 AM
Thank you, Lisa!!!
1921–1930 of 36356
About
Getting a mortgage should fit your life. At First United, we sit down and really get to know you. We answer your questions and ask some of our own so we can best understand your unique situation. And, unlike most lending companies, we house our underwriting, processing, closing and funding departments all under one roof to simplify and accelerate the mortgage process. The result is a loan that's simple, fast, convenient and specifically tailored to you and your investment.
We welcome the opportunity to earn your business and trust by making your financing process a positive experience.
Apply on-line today and get the right mortgage from First United. It's time to Spend Life Wisely®.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
This is not an offer for extension of credit or commitment to lend. All loans subject to program guidelines and final underwriting approval. Not all applicants qualify. Information and pricing are subject to change at any time and without notice. The content in this advertisement is for informational purposes only. Please contact your loan officer for further information. Copyright © 2024 First United Bank. All Rights Reserved.