First Community Mortgage, Killeen, TX
Killeen, TX
First Community Mortgage is a full-service mortgage lender with loan processors, underwriters and a closing department under one roof. Whether purchasing your first home, refinancing an existing home, or purchasing investment property, we a... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Richard Hoxworth
Any person who takes the time to respond to a customer question while handling an immediate family crisis has gone above and beyond the normative scope of helping their clients. Richard did just this after his spouse and child had been involved...
read more
for
Richard Hoxworth
Richard and his team were always available when we had questions or issues. They worked with us through changes in loan types and amounts with very little effort on our part. Even though this was a very frustrating ending process, this team...
read more
Gabriela had great customer service, was very knowledgeable, and very quick and efficient with her responses. She was overall very pleasant to work with and we would definitely work with her again.
I really enjoyed working with Karla and her team. Thank you!
for
Richard Hoxworth
Every time we had a question or concern Richard answered right away!
for
Richard Hoxworth
This was our first home purchase and we didn't have any idea about it, we felt that the service was professional and helpful, every question we had was answered in a timely manner. It was easy to talk to and made sure we understood everything...
read more
We had a very complicated situation with a lot of moving pieces. The patience and persistence Ms. Cobb and her team showed was appreciated. They also were good with communication.
Reply from Annette Cobb
November 29th, 2023 10:18 PM
Ms. Nina...Yes sometimes the unexpected happens, but you were so Awesome and just on Top of It and we worked through it together...I'm so Grateful you hung in there with me and the ATEAM and we were able to overcome - together. :)Relocating...
read more
Karla was extremely helpful reliable knowledgeable kind patient and available often to assist me in every way.
Ms. Cobb was very informational and friendly. She communicated well and handled any problems or concerns we had promptly.
Reply from Annette Cobb
January 29th, 2024 02:05 PM
Mr. James Thank you so much for the Kind Comments and the Honor of SERVING YOU!!
for
The communication at times were not as clear as I would have liked them to be. This also was my first time buying a home, but with the stresses of obtaining paperwork & meeting certain deadlines I would liked better communication in some instances....
read more
Reply from Cyd West
August 3rd, 2023 06:00 PM
Nijilah, thank you for your review. My team works to provide good communication and I'm sorry that we didn't excel this time. I know that the home loan process can be stressful and it's our job to make you feel comfortable. Unfortunately, there...
read more
1831–1840 of 5229
About
First Community Mortgage is a full-service mortgage lender with loan processors, underwriters and a closing department under one roof. Whether purchasing your first home, refinancing an existing home, or purchasing investment property, we are ready, willing and able to assist.
We offer Conventional Loans, VA Loans, FHA Loans, USDA Loans, and loans under Texas Veterans Housing Assistance Program. Choose the mortgage loan type that best suits your needs or get your loan refinanced with us.
Our staff has 30+ years of experience. We are well-trained and attuned to the challenges homeowners face. We take pride in providing a positive mortgage experience, educating our customers, and serving our community with exceptional customer service.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
All loans and collateral subject to approval | First National Bank Texas | NMLS# 402924 | Member FDIC | Equal Housing Lender