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First Horizon Bank in Memphis, TN

First Horizon Bank, Memphis, TN

Memphis, TN
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First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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5 Star
97%
4 Star
2%
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Reviews from Web
  • for
    James Sole
    Encompass
    R
    Raymond E M
    Panama City Beach, FL
    Posted on October 7th, 2023 11:37 AM
    James was awesome to work with. He explained the process and the different loans he has very clearly. With rates increasing so frequently he advised on what he thought was the best time to lock in and he was right on as rates jumped quickly...
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  • for
    Alexander Castellanos , CMB
    google
    J
    Jason L
    Posted on October 7th, 2023 11:25 AM
    For a first time home buyer the process is new and daunting. Alexander and his team walked my wife and i through every step with ease. His guidance was invaluable and I recommend him to anyone looking to purchase a home 10/10.
    Reply from Owner
    January 7th, 2025 09:01 PM
    Thank you for your feedback, Jason. It's great to hear that Alexander and our team at First Horizon Bank were able to guide you smoothly through the home buying process. Your recommendation means a lot to us. We look forward to working with...
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  • for
    Alexander Castellanos , CMB
    Encompass
    J
    Jason L
    Coral Gables, FL
    Posted on October 7th, 2023 11:23 AM
    For a first time home buyer the process is new and daunting. Alexander and his team were incredibly helpful and walked my wife and i through every step of it with ease. His guidance was invaluable and I will recommend him to anyone looking...
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    Reply from Alexander Castellanos
    October 9th, 2023 11:45 AM
    Jason, Thank you for the opportunity to serve you and your family, it was truly our pleasure to be of service.
  • for
    Gena May
    Encompass
    P
    Pascal L A
    Knightdale, NC
    Posted on October 7th, 2023 09:47 AM
    Gina Mays vast experience and knowledge in the whole process made navigating every step of the way effortless. Also her patience in answering and explaining questions that she obviously answered many times before without making us feel belittled...
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  • C
    Carlos R W
    Memphis, TN
    Posted on October 7th, 2023 09:43 AM
    👍👍👍👍👍👍
  • for
    James Sole
    Encompass
    S
    Shaila B
    Orlando, FL
    Posted on October 7th, 2023 09:26 AM
    James was very easy to work with and made the process seamless. Definitely recommend!
    Reply from Derek Emerson
    January 2nd, 2024 04:49 PM
    We appreciate your positive feedback about your experience with James Sole at First Horizon Bank. We take pride in providing our customers with the highest level of service. It's great to know that James was able to make the process seamless...
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  • J
    Jeffrey A A
    Madison, AL
    Posted on October 6th, 2023 06:55 PM
    Donna always answered her phone and was very quick to respond to our needs. It was so nice to deal with someone who you could actually talk to. It was a pleasure working with Donna. NO matter what time of day or night or weekend Donna was there...
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  • C
    Catherine S
    Little Rock, AR
    Posted on October 6th, 2023 02:20 PM
    There are no words to describe the kindness, level of support that went WELL beyond what was expected and knowledge/expertise that Carol provided me during my transition from purchasing a home in Little Rock. Truly, I felt like she was not...
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  • C
    Caitlin T D
    Nashville, TN
    Posted on October 6th, 2023 09:22 AM
    We had a seamless experience with Justin and his team! It was my first home-buying experience and I could never have imagined it going so smoothly. Thank you!
    Reply from Justin Frizzell
    November 2nd, 2023 04:24 PM
    Hi Caitlin, Thank you for your business and the wonderful 5 Star review. If you ever have any mortgage questions or needs, please don't hesitate to contact me. Sincerely, Justin Frizzell Vice President Senior Mortgage Banker NMLS #437063 1...
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  • A
    Angela J C
    Posted on October 5th, 2023 02:13 PM
    I’ve been conversing with a representative in customer service on a matter of a deceased parent. I’m real disappointed with how slow this process is going.
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    About
    First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.