First Horizon Bank, Memphis, TN
Memphis, TN
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Reviews from Web
easy electronic signing and excellent communication from Gina. She listened to my concerns and gave me the time to ask any necessary questions
Reply from Gina Joanos
June 20th, 2024 12:42 PM
I'm thrilled to hear that you had a positive experience, Ron. Ensuring smooth electronic signing and maintaining excellent communication are some of the areas I focus on. Thank you for acknowledging that. I believe listening to customer's concerns...
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Tony and his team made our home buying experience seamless and easy! Great communication throughout the process. Very clear instructions and everything was explained perfectly.
Reply from Tony Kruse
June 28th, 2024 03:12 PM
Thank you for the chance to help! Best wishes with new the home!
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When it came to the undewriting process there were several issues and it seemed that every time we jumped through one hoop another one was created.
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Ryan Guess
Very helpful and accommodating.
Reply from Ryan Guess
July 29th, 2025 05:35 PM
I enjoyed working with you. Thanks for the great feedback.
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Very professional and made the process smooth.
Reply from Owner
June 26th, 2024 02:08 PM
Thank you, Rahotep, for your great review! We're thrilled to hear about your positive experience. Your 5-star rating is much appreciated and it motivates us to continue providing excellent service. We look forward to assisting you in the future....
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Prompt communication
Reply from Tony Umholtz
June 20th, 2024 02:23 PM
It's wonderful to hear about your positive experience with our team. We're glad that our prompt communication made a significant difference. We appreciate your perfect rating and your valuable feedback. It motivates us to continue delivering...
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Idk if I was reaching out the preferred way but it felt like I had a dedicated representative I could always call or email AND expect a reply within a few hours.
If Justin wasn't available. One of his teammates was available.
Reply from Justin Frizzell
June 19th, 2024 04:31 PM
I'm thrilled to hear your positive feedback, James. It's always my top priority to ensure that each customer feels valued and supported. I'm glad you found my responsiveness and my team's availability up to your expectations. Thank you for...
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Ryan Goode
Ryan and Robbie Davis were both so supportive and helpful from start to finish. Their quick response time and communication made everything so much easier on us throughout the whole process.
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quick responses, and explained everything well throughout the process.
Reply from Tony Kruse
June 19th, 2024 02:38 PM
Thank you for the kinds words and the opportunity to help!
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Tony and his team is exceptional. Very well informed, professional and knowledgeable. They helped us navigate through the buying process of our first house with ease, clarity and kept us well informed at every step. It is the kind of experience...
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Reply from Owner
June 28th, 2024 03:13 PM
Thank you!
7561–7570 of 15398
About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.