First Horizon Bank, Memphis, TN
Memphis, TN
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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The process was relatively smooth, but Jordan was great and stayed on top of the issues. If anything wasn’t correct Jordan would get it straightened out quickly and efficiently!
Jordan was great to work with and Quick to respond whenever we came across the issues.
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I will always refer Marc Luker to friends, regardless of where he is working. This is the third (or maybe fourth) mortgage loan Marc has helped me with - he's great at his job!
Reply from Marc Luker
September 17th, 2026 05:22 PM
Thank you so much for your kind words, Angela. I'm pleased to know that you trust me with your mortgage needs and appreciate your continued support. It's a pleasure working with you, and I'm glad to be part of your journey at First Horizon...
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Alana was very responsive, kind and professional! I’ve bought several homes before, and she has been my favorite mortgage officer thus far! Thank you, Alana for making the process as smooth as it could be.
Reply from Owner
September 15th, 2026 03:22 PM
Casey, thank you for reaching out to us. Satisfaction is a top priority here at First Horizon. We are so glad to hear of your positive experience. Please don't hesitate to contact us if you have any questions or concerns. ^Allie
Alana was very responsive, kind and professional! We really enjoyed working with her
Reply from Alana Mears - First Horizon Mortgag...
September 15th, 2026 01:05 PM
Thank you so much Casey, first for choosing me and second for taking the time to write this review! It was such a pleasure to work with you on your home purchase. If you need anything at all in the future please don’t hesitate to reach out!...
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Communication may have been timely but was too often disorganized and hard to understand. It usually took multiple email exchanges to get clarity on a simple question. My partner was very often left off the thread by not simply using “reply...
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Benjamin Gordon
Easy to understand but sometimes had to push communicarion for more clarity
Heather Roberts at First Horizon Bank is absolutely exceptional! She has handled three mortgages for us, and every experience has been better than the last. Heather consistently goes above and beyond, communicates clearly, stays on top of every...
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Reply from Owner
September 15th, 2026 12:55 PM
Patricia Hubbard, thank you for reaching out to us. Satisfaction is a top priority here at First Horizon. We are so glad to hear of your positive experience with our associate. Please don't hesitate to contact us if you have any questions or...
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Mr Kruse was very approachable despite my very busy schedule. Helped me at every step of this very stressful process. Will definitely recommend him for a friend . Infact already recommended to couple coworkers.
Reply from Tony Kruse
September 14th, 2026 04:27 PM
Thank you Dr. Chandrashekaran! Enjoy your new home!
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Lisa and team kept in close contact with me during the process and up to date on any additional documentation requirements. They were responsive and helpful in closing, locking-in, and on-line support. Exceptionally well done all around!
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.