First Horizon Bank's Cover Image
First Horizon Bank in Memphis, TN

First Horizon Bank, Memphis, TN

Memphis, TN
Company Logo
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
Mortgage
Mortgage Loan Officer
Company Logo
Contact Info
(901) 523-4883
Memphis, TN
https://www.firsthorizon.com/
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • for
    Chris Brinson
    Encompass
    E
    Eric T
    New Orleans, LA
    Posted on October 18th, 2024 07:35 PM
    Chris’s knowledge made process very smooth.
  • for
    Michael Ribas
    google
    W
    Wendy Z
    Posted on October 18th, 2024 05:01 PM
    Professional and efficient team
    Reply from Owner
    February 24th, 2025 08:35 PM
    Hi Wendy, thank you so much for your kind words. I'm thrilled to hear you found our team professional and efficient and that you took time to provide feedback. It means a lot to know we met your expectations. If you ever need anything, feel...
    read more
  • for
    Michael Ribas
    Encompass
    X
    Xiu F Z
    Nashville, TN
    Posted on October 18th, 2024 04:59 PM
    Professional and efficient team
    Reply from Michael Ribas
    October 21st, 2024 01:51 PM
    Thank you so much, Wendy, for the great review! It was definitely a pleasure working with you, and your recognition means a lot. Congratulations on the new property, and please reach out when it is time for the next one!
  • for
    Heather Roberts
    google
    A
    Alison T
    Posted on October 18th, 2024 04:38 PM
    Heather Roberts has received a review with 5 star rating from Alison T
    Reply from Owner
    January 8th, 2025 04:27 PM
    I'm so pleased to see that my service met your expectations, Alison! Your 5-star rating means a lot to me and First Horizon Bank. We aim to provide excellent service to all of our customers and this feedback serves as a great encouragement...
    read more
  • for
    Heather Roberts
    Encompass
    A
    Alison T
    Bryson City, NC
    Posted on October 18th, 2024 04:38 PM
    Heather and Sam (Samantha) were both so amazing. They made this process so easy and with a feeling of comfort. Thank you to both of them!
    Reply from Heather Roberts
    October 26th, 2024 02:17 AM
    I'm delighted to hear you had a positive experience working with Samantha and me. We always strive to ensure the process goes smoothly and comfortably for our customers. Do not hesitate to reach out if you need anything in the future. Thank...
    read more
  • for
    Lisa Peters
    Encompass
    J
    Joshua P
    Dallas, TX
    Posted on October 18th, 2024 03:15 PM
    Lisa was very resourceful. I was frustrated by some of the underwriting requests, although I know we had a bit of an odd financial situation. I appreciate Lisa getting it over the finish line and spending lots of time on the phone with us answering...
    read more
    Reply from Lisa Peters
    December 6th, 2024 04:26 PM
    Hi Josh,Thank you for your great review! I enjoyed working with you and I appreciate your business. Underwriting is a moving target as Fannie Mae and Freddie Mac constantly revise their guidelines. I do agree, some of the requests are overboard....
    read more
  • for
    Jamie Watkins - First Horizon Bank
    google
    E
    Elisha S
    Posted on October 18th, 2024 12:53 PM
    Jamie Watkins - First Horizon Bank has received a review with 5 star rating from Elisha S
    Reply from Owner
    July 10th, 2025 07:32 PM
    hope your enjoying your new home Elisha, tk you for allowing me to do your home loan
  • for
    Jamie Watkins - First Horizon Bank
    Encompass
    E
    Elisha A L
    Jackson, TN
    Posted on October 18th, 2024 12:53 PM
    Everything! Ms Jamie worked with me thru every step and explained everything that I didn't understand. She had patience with me when I struggled getting paperwork and helped me stay on track when I felt like giving up. She is amazing to work...
    read more
  • for
    Laura Joines
    Encompass
    R
    Roger D
    Canton, GA
    Posted on October 18th, 2024 12:44 PM
    Laura was amazing to work with. She was friendly and was patient with us as we were moving across the country, trying to find a property, and all the normal home purchasing stress.
  • for
    Monica Hebert
    Encompass
    C
    Christopher A O
    New Iberia, LA
    Posted on October 17th, 2024 08:55 PM
    Monica was dedicated to our needs as borrowers and not just fixated on the business part of the transaction, far too often banks turn customers into numbers rather than individuals that have specific wants or needs. The personalized aspect...
    read more
    Reply from Monica Hebert
    October 18th, 2024 05:37 PM
    Thank you, Christopher, for your stellar rating and review of my service. I am thrilled to hear that you felt well cared for and not just another number. At First Horizon Bank, we believe in the importance of individual customer needs and personalized...
    read more
    • 6491–6500 of 15388
    About
    First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.