First Horizon Bank, Memphis, TN
Memphis, TN
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Bein gable to cintinue my daily duties and still handle documentation
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Benjamin Gordon
The loan process was a great experience. If I had any questions or something I didn' tunderstand First Horizon was there to help and guide me.
The communication and the willingness to help with any questions I may have had, regardless of how nuanced.
Reply from Ginger McGrew
July 27th, 2026 01:22 PM
Carter, I'm grateful for your feedback on my communication and willingness to help. It's important to me that all your questions are addressed, no matter how detailed. Thank you for trusting me with your needs at First Horizon Bank.
Maggie Rockett contributed significantly to this experience. She was highly thoughtful, considerate, and patient throughout the process. Acknowledging our extenuating circumstances, she ensured we felt valued and welcomed, fostering a sense...
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Reply from Maggie Rockett
July 23rd, 2026 02:57 PM
Thank you for this kind and thoughtful review, but most especially for your trust in Shelby, myself, and my team in mortgage to help you all achieve your goals with your refinance!
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Donna was easy to work with and got me a great deal. Overall, the loan process went pretty smoothly. I did have some frustrations with the underwriting process (not with Donna) because there were several errors, like being asked for bank statements...
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Reply from Donna Frost
July 29th, 2026 08:39 PM
Amy, I appreciate you sharing your experience and the positive feedback about working with me. I'm glad I could help resolve the issues you encountered during the underwriting process. If you have any more questions or need assistance in the...
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Sharon is one of the best in the industry. She is very responsive, great communication and works diligently to make sure the process runs smoothly. I will absolutely continue to work with her in the future. If you are looking for top-tier service...
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Reply from Owner
July 23rd, 2026 04:11 PM
Tara, Thank you for reaching out to us! We are so glad to hear of your experience. Please don't hesitate to reach out to us if you have questions or concerns. Thank you for banking with First Horizon! ^Ken
Sharon is one of the best in the industry. I am a resl estate broker and have worked with many loan officers and she exceeds every expectation I or any of my clients have. i will always highly recommend her
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Reply from Sharon Thompson
July 23rd, 2026 03:11 PM
Tara,Thank you so much! Your kind words truly mean the world to me. We've worked together for a long time, and I've always appreciated the trust you've placed in me with both your own financing and the clients you've referred. It's always a...
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Someone willing to help and answer the best they could
Great job. Thanks!
Russell Ellis made the whole process from start to finish as pleasant as can be. I called because I attended an in-person HUD class for first-time homebuyers, and a real estate agent recommended a few banks, including First Horizon, to start...
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.